Unplanned Fibre Network Outage - Butler, WA

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judep
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Location: Sri Lanka

Unplanned Fibre Network Outage - Butler, WA

Post by judep » Tue Oct 08, 2019 10:00 am

Unplanned Fibre Network Outage - Butler, WA

Locations Affected : Some customers in Butler, Ridgewood, Alkimos Jindalee and Quinns Rocks, WA

Products Impacted : Fibre

Supplier : Opticomm

Event Start Time : 07/10/2019, 15:00 AEST

Estimated Resolution : 08/10/2019, 19:00 AEST

Root cause : Still investigating

Additional Information : Some customers in the above mentioned area may experience no connectivity

Exetel apologizes for any inconvenience this may have caused

kavindip
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Posts: 123
Joined: Wed Nov 07, 2018 6:05 pm

Re: Unplanned Fibre Network Outage - Butler, WA

Post by kavindip » Tue Oct 08, 2019 10:06 pm

Update:

Our supplier advises the outage is restored.

Please power cycle the modem / router and check if any issues persist.

Exetel apologizes for any inconvenience caused.

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