Unplanned Fibre Speed Degradation - Hobart & Launceston, TAS

Events affecting performance and general fault logging information
kavindip
Exetel Staff
Posts: 192
Joined: Wed Nov 07, 2018 6:05 pm

Unplanned Fibre Speed Degradation - Hobart & Launceston, TAS

Post by kavindip » Fri Nov 01, 2019 8:51 pm

Event Notification

Locations Affected : Hobart and Launceston in TAS

Products Impacted : Fibre

Supplier : Optus NBN

Event Start Time : 01/11/2019, 16:40 AEST

Estimated Time of Resolution (ETR): No ETR yet

Root cause : Still under investigation

Additional Information : Our wholesale supplier has advised that most customers in the above mentioned area may experience slow speeds in peak periods.

Exetel apologizes for any inconvenience this may have caused

judep
Exetel Staff
Posts: 461
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Unplanned Fibre Speed Degradation - Hobart & Launceston, TAS

Post by judep » Sat Nov 02, 2019 9:15 am

Update:

The Wholesale supplier advises that the Performance Degradation during peak times are still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.

rasikak
Exetel Staff
Posts: 240
Joined: Fri Jun 02, 2017 1:34 pm
Location: North Sydney

Re: Unplanned Fibre Speed Degradation - Hobart & Launceston, TAS

Post by rasikak » Sat Nov 02, 2019 9:58 pm

Update:

The Wholesale supplier advises that the Performance Degradation during peak times are still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.

judep
Exetel Staff
Posts: 461
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Unplanned Fibre Speed Degradation - Hobart & Launceston, TAS

Post by judep » Sun Nov 03, 2019 10:53 am

Update:

The Wholesale supplier advises that the Performance Degradation during peak times are still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.

rasikak
Exetel Staff
Posts: 240
Joined: Fri Jun 02, 2017 1:34 pm
Location: North Sydney

Re: Unplanned Fibre Speed Degradation - Hobart & Launceston, TAS

Post by rasikak » Sun Nov 03, 2019 10:12 pm

Update:

The Wholesale supplier advises that the Performance Degradation during peak times are still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.

judep
Exetel Staff
Posts: 461
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Unplanned Fibre Speed Degradation - Hobart & Launceston, TAS

Post by judep » Mon Nov 04, 2019 9:03 am

Update:

The Wholesale supplier advises that the Performance Degradation during peak times are still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.

kavindip
Exetel Staff
Posts: 192
Joined: Wed Nov 07, 2018 6:05 pm

Re: Unplanned Fibre Speed Degradation - Hobart & Launceston, TAS

Post by kavindip » Mon Nov 04, 2019 10:18 pm

Update:

The wholesale supplier advises that the Performance Degradation during peak times are still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.

judep
Exetel Staff
Posts: 461
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Unplanned Fibre Speed Degradation - Hobart & Launceston, TAS

Post by judep » Tue Nov 05, 2019 9:04 am

Update:

The wholesale supplier advises that the Performance Degradation during peak times are still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.

IsuruB
Exetel Staff
Posts: 302
Joined: Thu Sep 08, 2016 10:18 pm
Location: Sydney

Re: Unplanned Fibre Speed Degradation - Hobart & Launceston, TAS

Post by IsuruB » Wed Nov 06, 2019 9:33 am

Update:

The Wholesale Supplier advises that the Performance Degradation during peak times are still ongoing.

The Estimated Time of Resolution has been provided as 20/11/2019 at this stage, however interim solutions are being explored as well to minimize the impact.

Exetel apologizes for the inconvenience caused.

kavindip
Exetel Staff
Posts: 192
Joined: Wed Nov 07, 2018 6:05 pm

Re: Unplanned Fibre Speed Degradation - Hobart & Launceston, TAS

Post by kavindip » Wed Nov 06, 2019 9:50 pm

Update:

The Wholesale Supplier advises that the Performance Degradation during peak times are still ongoing.

Estimated Time of Resolution (ETR) : 20/11/2019

However, interim solutions are being explored to minimize the impact.

Exetel apologizes for the inconvenience caused.

kavindip
Exetel Staff
Posts: 192
Joined: Wed Nov 07, 2018 6:05 pm

Re: Unplanned Fibre Speed Degradation - Hobart & Launceston, TAS

Post by kavindip » Thu Nov 07, 2019 10:06 pm

Update:

The Wholesale Supplier advises that the Performance Degradation during peak times are still ongoing.

Estimated Time of Resolution (ETR) : 20/11/2019

However, interim solutions are being explored to minimize the impact.

Exetel apologizes for the inconvenience caused.

nilushid
Exetel Staff
Posts: 699
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Unplanned Fibre Speed Degradation - Hobart & Launceston, TAS

Post by nilushid » Fri Nov 08, 2019 8:38 am

Update:

The Wholesale Supplier advises that the Performance Degradation during peak times are still ongoing.

Estimated Time of Resolution (ETR) : 20/11/2019

However, interim solutions are being explored to minimize the impact.

Exetel apologizes for the inconvenience caused.

kavindip
Exetel Staff
Posts: 192
Joined: Wed Nov 07, 2018 6:05 pm

Re: Unplanned Fibre Speed Degradation - Hobart & Launceston, TAS

Post by kavindip » Fri Nov 08, 2019 10:34 pm

Update:

The Wholesale Supplier advises that the Performance Degradation during peak times are still ongoing.

Estimated Time of Resolution (ETR) : 20/11/2019

However, interim solutions are being explored to minimize the impact.

Exetel apologizes for the inconvenience caused.

rehanj
Exetel Staff
Posts: 567
Joined: Wed Jun 17, 2015 10:26 am
Location: Colombo

Re: Unplanned Fibre Speed Degradation - Hobart & Launceston, TAS

Post by rehanj » Sat Nov 09, 2019 9:19 am

Update:

The Wholesale Supplier advises that the Performance Degradation during peak times are still ongoing.

Estimated Time of Resolution (ETR) : 20/11/2019

However, interim solutions are being explored to minimize the impact.

Exetel apologizes for the inconvenience caused.

rasikak
Exetel Staff
Posts: 240
Joined: Fri Jun 02, 2017 1:34 pm
Location: North Sydney

Re: Unplanned Fibre Speed Degradation - Hobart & Launceston, TAS

Post by rasikak » Sat Nov 09, 2019 9:57 pm

Update:

The Wholesale Supplier advises that the Performance Degradation during peak times are still ongoing.

Estimated Time of Resolution (ETR) : 20/11/2019

However, interim solutions are being explored to minimize the impact.

Exetel apologizes for the inconvenience caused.

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