Unplanned ADSL Network Outage - Biggera Waters, QLD

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kavindip
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Posts: 252
Joined: Wed Nov 07, 2018 6:05 pm

Unplanned ADSL Network Outage - Biggera Waters, QLD

Post by kavindip » Fri Nov 29, 2019 5:47 pm

Event Notification

Locations Affected : Biggera Waters, QLD

Products Impacted : ADSL

Supplier : Telstra

Event Start Time : 29/11/2019

Estimated Time Of Resolution (ETR): 02/12/2019 23:00 AEDT

Root cause : Still Under Investigation

Additional Information : Most customers in the above mentioned area may experience no connectivity

Exetel apologizes for any inconvenience this may have caused

kavindip
Exetel Staff
Posts: 252
Joined: Wed Nov 07, 2018 6:05 pm

Re: Unplanned ADSL Network Outage - Biggera Waters, QLD

Post by kavindip » Fri Nov 29, 2019 10:08 pm

Update:

Outage is ongoing.

Estimated Time Of Resolution (ETR): 03/12/2019 23:00 AEDT

Exetel apologizes for any inconvenience this may have caused

kavindip
Exetel Staff
Posts: 252
Joined: Wed Nov 07, 2018 6:05 pm

Re: Unplanned ADSL Network Outage - Biggera Waters, QLD

Post by kavindip » Sat Nov 30, 2019 10:03 pm

Update:

Outage is ongoing.

Estimated Time Of Resolution (ETR): 03/12/2019 23:00 AEDT

Exetel apologizes for any inconvenience this may have caused

Dushyanthan
Exetel Staff
Posts: 162
Joined: Tue Jun 19, 2018 1:13 pm
Location: Sydney

Re: Unplanned ADSL Network Outage - Biggera Waters, QLD

Post by Dushyanthan » Sun Dec 01, 2019 10:09 am

Update:

Outage is ongoing.

Estimated Time Of Resolution (ETR): 03/12/2019 23:00 AEDT

Exetel apologizes for any inconvenience this may have caused

judep
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Posts: 522
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Unplanned ADSL Network Outage - Biggera Waters, QLD

Post by judep » Sun Dec 01, 2019 11:11 pm

Update:

Outage is ongoing.

Estimated Time Of Resolution (ETR): 03/12/2019 23:00 AEDT

Exetel apologizes for any inconvenience this may have caused

judep
Exetel Staff
Posts: 522
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Unplanned ADSL Network Outage - Biggera Waters, QLD

Post by judep » Mon Dec 02, 2019 8:55 am

Update:

Outage is ongoing.

Estimated Time Of Resolution (ETR): 03/12/2019 23:00 AEDT

Exetel apologizes for any inconvenience this may have caused
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kavindip
Exetel Staff
Posts: 252
Joined: Wed Nov 07, 2018 6:05 pm

Re: Unplanned ADSL Network Outage - Biggera Waters, QLD

Post by kavindip » Mon Dec 02, 2019 10:23 pm

Update:

Outage is ongoing.

Estimated Time Of Resolution (ETR): 04/12/2019 23:00 AEDT

Exetel apologizes for any inconvenience this may have caused

IsuruB
Exetel Staff
Posts: 308
Joined: Thu Sep 08, 2016 10:18 pm
Location: Sydney

Re: Unplanned ADSL Network Outage - Biggera Waters, QLD

Post by IsuruB » Tue Dec 03, 2019 10:01 am

Update:

The Wholesale Supplier advises that the outage has been successfully cleared.

Kindly powercycle your modem/router and check if issues still persist.

Exetel apologizes for any inconvenience this may have caused

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