Planned Fibre Network Outage - Waterford, NSW

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judep
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Location: Sri Lanka

Planned Fibre Network Outage - Waterford, NSW

Post by judep » Tue Jun 30, 2020 9:25 am

Event Notification

Locations Affected: Chisholm, NSW

Products Impacted: Fiber

Supplier: Opticomm

Event Start Time: 30/06/2020 23:59 AEST

Estimated Time of Resolution (ETR): 01/07/2020 06:30 AEST

Root cause: Planned network maintenance

Additional Information: Exetel wishes to advise that there will be planned works carried out by the backhaul provider in Waterford, NSW. This will impact both Internet and phone services for up to 6 hours during the listed outage window.

Exetel apologizes for any inconvenience this may have caused

rasikak
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Joined: Fri Jun 02, 2017 1:34 pm
Location: North Sydney

Re: Planned Fibre Network Outage - Waterford, NSW

Post by rasikak » Wed Jul 01, 2020 8:41 am

Update:

Our supplier advises that Planned work has been successfully completed.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.

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