Planned Fibre Network Maintenance - Biggera Waters, QLD

Events affecting performance and general fault logging information
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judep
Exetel Staff
Posts: 902
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Planned Fibre Network Maintenance - Biggera Waters, QLD

Post by judep » Thu Oct 29, 2020 9:22 am

Event Notification

Locations Affected: 43 Harbour Town Drive, Biggera Waters, QLD 4216

Products Impacted: LBNCo/OPENetworks Fibre Services

Event Start Time: 03/11/2020, 11:00 AEDT

Estimated Time of Resolution (ETR): 03/11/2020, 13:00 AEDT

Root cause: Planned network maintenance to improve performance and resiliency

Additional Information: Most customers in the above-mentioned area may experience no connectivity during the specified time-frames.

Exetel apologizes for any inconvenience this may have caused

judep
Exetel Staff
Posts: 902
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Planned Fibre Network Maintenance - Biggera Waters, QLD

Post by judep » Wed Nov 04, 2020 8:40 am

Update:

Our supplier advises that the maintenance work has been successfully completed.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.

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