Planned Fibre Network Maintenance - Mount Duneed, VIC

Events affecting performance and general fault logging information
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Kaja Pavalanathan
Exetel Staff
Posts: 64
Joined: Fri Jan 17, 2020 10:26 pm

Planned Fibre Network Maintenance - Mount Duneed, VIC

Post by Kaja Pavalanathan » Sun Apr 04, 2021 9:08 am

Locations Affected: Mount Duneed, VIC

Products Impacted: Opticomm Fibre Services

Event Start Time: 08/04/2021, 00:01 AEST

Estimated Time of Resolution (ETR): 08/04/2021, 06:30 AEST

Root cause: Urgent maintenance.

Additional Information: Our wholesale supplier advises that there will be planned network maintenance affecting users in the estates: Armstrong Creek, Ashbury, Sanctuary, and Warralily Grange, VIC. This will affect internet and phone services during the outage window.

Exetel apologizes for any inconvenience this may have caused.

judep
Exetel Staff
Posts: 1084
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Planned Fibre Network Maintenance - Mount Duneed, VIC

Post by judep » Thu Apr 08, 2021 10:46 am

Update:

Our supplier advises that the maintenance work has been successfully completed.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.

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