Planned Fibre Network Maintenance - Warragul, VIC

Events affecting performance and general fault logging information
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nuwanthaa
Exetel Staff
Posts: 156
Joined: Fri Jan 17, 2020 10:20 pm

Planned Fibre Network Maintenance - Warragul, VIC

Post by nuwanthaa » Mon May 03, 2021 7:36 pm

Event Notification

Locations Affected: Warragul, VIC

Products Impacted: Redtrain Fibre Services

Event Start Time: 04/05/2021, 16:00 AEST

Estimated Time of Resolution (ETR): 04/05/2021, 17:00 AEST

Root cause: Planned network maintenance

Additional Information: Our wholesale supplier advises that there will be a planned network maintenance affecting users in the estate Warragul, VIC. This will affect internet and phone services during the outage window.

Exetel apologizes for any inconvenience this may have caused.

kavindip
Exetel Staff
Posts: 626
Joined: Wed Nov 07, 2018 6:05 pm

Re: Planned Fibre Network Maintenance - Warragul, VIC

Post by kavindip » Tue May 04, 2021 9:34 pm

Update

The estimated time for the completion of the network maintenance has elapsed.

However, we are awaiting confirmation from the wholesale supplier regarding the completion of the maintenance.

Exetel apologizes for any inconvenience this may have caused.

judep
Exetel Staff
Posts: 1151
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Re: Planned Fibre Network Maintenance - Warragul, VIC

Post by judep » Wed May 05, 2021 8:45 am

Update:

Our supplier advises that the maintenance work has been successfully completed.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.

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