Unplanned ADSL outage - Multiple Suburbs, NSW – In progress

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devindag
Exetel Staff
Posts: 487
Joined: Mon Jun 25, 2012 4:08 pm
Location: Australia

Unplanned ADSL outage - Multiple Suburbs, NSW – In progress

Post by devindag » Tue Sep 20, 2016 8:47 am

Event Notification

Location Affected: Multiple Suburbs, NSW
Event Start Time: 20-09-2016

Products Impacted: ADSL

Additional Information:
Most customers in the above mentioned area may experience connectivity issues.

Root cause still being investigated.

Number of Services Impacted: Unknown

ETR
Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.
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stevecJ
Exetel Staff
Posts: 1060
Joined: Wed Jan 06, 2010 9:48 am

Re: Unplanned ADSL outage - Multiple Suburbs, NSW – Resolved

Post by stevecJ » Tue Sep 20, 2016 1:47 pm

Update

Kindly note that the outage has now been successfully restored.

Exetel apologies for the inconvenience caused.
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)

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