Unplanned Fibre Network Outage - Wagga Wagga , NSW

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P Hewavitharana
Exetel Staff
Posts: 128
Joined: Fri May 29, 2015 3:53 pm
Location: Colombo

Unplanned Fibre Network Outage - Wagga Wagga , NSW

Post by P Hewavitharana » Mon Apr 24, 2017 10:52 am

Even Notification :

Location Affected: Wagga Wagga , NSW

Event Start : 23/04/2017 6.52 pm AEST

Products Impacted: Fibre

Additional Information: Most customers in the above mentioned area may experience connectivity issues.

Root cause : Still investigating

Estimated Resolution : Our wholesale supplier is unable to provide us with an estimated time of resolution.

Once the outage has been restored kindly power cycle your modem/ router and test the service.

Exetel apologies for any inconvenience this may have caused.

AroshJ
Exetel Staff
Posts: 378
Joined: Fri May 29, 2015 4:12 pm
Location: Sri Lanka

Re: Unplanned Fibre Network Outage - Wagga Wagga , NSW

Post by AroshJ » Mon Apr 24, 2017 10:39 pm

Our supplier advises that the outage has been successfully restored.

Exetel apologize for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.

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