Unplanned Fibre & ADSL Network Outage - Multiple Suburbs, NSW

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chamikar
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Joined: Sat May 20, 2017 8:48 am
Location: Sydney

Re: Unplanned Fibre & ADSL Network Outage - Multiple Suburbs, NSW

Post by chamikar » Sat Jun 09, 2018 8:31 am

UPDATE

Most of the services have been restored by repairs to 3 X 312 and 1 X 120 cables.

The final 624 cable is being hauled and prepped today. Splicing is due to commence late evening 09/06 however will be depending on environmental issues around the fibre damage location.

Technicians are currently working to restore impacted services.

Final Estimated Time of Resolution still unknown.

Exetel apologizes for any inconvenience this may have caused.

IsuruB
Exetel Staff
Posts: 36
Joined: Thu Sep 08, 2016 10:18 pm
Location: Sydney

Re: Unplanned Fibre & ADSL Network Outage - Multiple Suburbs, NSW

Post by IsuruB » Sun Jun 10, 2018 9:46 am

UPDATE

Most of the services have been restored and are online, however Fibre technicians are still working on site to complete the work

Final Estimated Time of Resolution still unknown.

Exetel apologizes for any inconvenience this may have caused.

Dhilshan
Exetel Staff
Posts: 139
Joined: Sat Jan 06, 2018 12:22 pm
Location: Sydney

Re: Unplanned Fibre & ADSL Network Outage - Multiple Suburbs, NSW

Post by Dhilshan » Mon Jun 11, 2018 8:46 am

UPDATE

Most of the services have been restored and are online, however Fibre technicians are still working on site to complete the work

60 fibres of the first 312 cable hauled have been completed and checked successfully. The fibre crew are half way through preparing the second 312 cable. This is expected to be completed by early this afternoon and then splicing can commence. There will be 4 crew working on this throughout the day.

Final Estimated Time of Resolution still unknown.

Exetel apologizes for any inconvenience this may have caused.

Dhilshan
Exetel Staff
Posts: 139
Joined: Sat Jan 06, 2018 12:22 pm
Location: Sydney

Re: Unplanned Fibre & ADSL Network Outage - Multiple Suburbs, NSW

Post by Dhilshan » Tue Jun 12, 2018 8:59 am

UPDATE

Most of the services have been restored and are online, however Fibre technicians are still working on site to complete the work.

Splicing now confirmed completed on first 312 fibre cable.Technicians have completed repairs on the second 312 fibre cable @ 21:35 11/06/2018. Post checks in progress.

Exetel apologizes for any inconvenience this may have caused.

Dhilshan
Exetel Staff
Posts: 139
Joined: Sat Jan 06, 2018 12:22 pm
Location: Sydney

Re: Unplanned Fibre & ADSL Network Outage - Multiple Suburbs, NSW

Post by Dhilshan » Wed Jun 13, 2018 8:54 am

Update

All services are now restored.

Exetel apologizes for any inconvenience caused.

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