Unplanned ADSL Network Outage - Multiple Suburbs, NSW

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IsuruB
Exetel Staff
Posts: 302
Joined: Thu Sep 08, 2016 10:18 pm
Location: Sydney

Unplanned ADSL Network Outage - Multiple Suburbs, NSW

Post by IsuruB » Tue Dec 11, 2018 10:24 am

Event Notification

Locations Affected: Multiple Suburbs, NSW

Event Start Time: 11/12/2018 08:30 AM AEDT

Products Impacted : ADSL

Additional Information: Most customers in the above mentioned area may experience connection issues.

Root cause : The supplier is unable to confirm the root cause at this stage.

Estimated Resolution : No Estimated Time of Resolution has been provided at this stage

Exetel apologizes for any inconvenience this may have caused.

IsuruB
Exetel Staff
Posts: 302
Joined: Thu Sep 08, 2016 10:18 pm
Location: Sydney

Unplanned ADSL Network Outage - Multiple Suburbs, NSW

Post by IsuruB » Tue Dec 11, 2018 4:14 pm

Update

The Outage has been restored by the Wholesale Supplier.

Kindly Power cycle your modem/router and check if issues persist.

Exetel apologizes for any inconvenience caused.

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