Unplanned ADSL Network Outage - Canning Vale, WA

[rehanj]

Event Notification

Location Affected : Stafford, QLD

Start time of event : 18/01/2019, 13:36 PM

Products Impacted : ADSL

Additional Information : Most customers in the above mentioned area may experience connectivity issues

Estimated Time of Restoration : The supplier is unable to provide an Estimate Time of Restoration at this stage

Root cause : Unknown at this stage

Exetel apologizes for any inconvenience this may have caused

[Dushyanthan]

Update:

Outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution

Exetel apologizes for any inconvenience this may have caused.

[IsuruB]

Update:

The Wholesale Supplier advises that the outage is still ongoing.

Our wholesale supplier provides the current Estimated time of resolution as 21/01/2019 on or before Close of Business, but may be subject to change.

Exetel apologizes for any inconvenience this may have caused.

[Dushyanthan]

Update:

Outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution

Exetel apologizes for any inconvenience this may have caused.

[IsuruB]

Update:

Outage is still ongoing.

Our wholesale supplier provides the current Estimated time of resolution as on or before Close of Business on 22/01/2019, but may be subject to change.

Exetel apologizes for any inconvenience this may have caused.

[himarshaj]

Update:

Outage is still ongoing.

Our wholesale supplier provides the current Estimated time of resolution as on or before Close of Business on 22/01/2019, but may be subject to change.

Exetel apologizes for any inconvenience this may have caused.

[IsuruB]

Update:

The outage is still ongoing.

Our wholesale supplier provides the current Estimated time of resolution as on or before Close of Business on 22/01/2019, but may be subject to change.

Exetel apologizes for any inconvenience this may have caused.

[nilushid]

Update:

The outage is still ongoing.

Our wholesale supplier provides the current Estimated time of resolution as on or before Close of Business on 22/01/2019, but may be subject to change.

Exetel apologizes for any inconvenience this may have caused.

[nilushid]

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.