Planned Fibre Network Outage - San Remo, VIC

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rehanj
Exetel Staff
Posts: 536
Joined: Wed Jun 17, 2015 10:26 am
Location: Colombo

Planned Fibre Network Outage - San Remo, VIC

Post by rehanj » Tue Jan 22, 2019 11:10 am

Event Notification

Locations Affected: : San Remo, VIC

Event Start Time : 22/01/2019, 07:00 AEDT

Products Impacted : Fibre

Additional Information : Most customers in the above mentioned area may experience connection issues

Root cause : The supplier is performing Fixed Wireless network capacity work. Due to this activity, the impacted services will experience a loss of connectivity for up to 50 hours during the change window

Estimated Resolution : 03/02/2019, 20:00 AEDT

Exetel apologizes for any inconvenience this may have caused

Dushyanthan
Exetel Staff
Posts: 107
Joined: Tue Jun 19, 2018 1:13 pm
Location: Sydney

Re: Planned Fibre Network Outage - San Remo, VIC

Post by Dushyanthan » Fri Jan 25, 2019 10:17 pm

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.

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