Planned Fibre Network Outage - San Remo, VIC

[rehanj]

Event Notification

Locations Affected: : San Remo, VIC

Event Start Time : 22/01/2019, 07:00 AEDT

Products Impacted : Fibre

Additional Information : Most customers in the above mentioned area may experience connection issues

Root cause : The supplier is performing Fixed Wireless network capacity work. Due to this activity, the impacted services will experience a loss of connectivity for up to 50 hours during the change window

Estimated Resolution : 03/02/2019, 20:00 AEDT

Exetel apologizes for any inconvenience this may have caused

[Dushyanthan]

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.