Unplanned Corporate Fibre Network Outage - Telstra - Victoria

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SankhaB
Exetel Staff
Posts: 149
Joined: Thu Aug 27, 2015 3:00 pm
Location: Sydney

Unplanned Corporate Fibre Network Outage - Telstra - Victoria

Post by SankhaB » Wed Sep 11, 2019 11:47 pm

Unplanned Corporate Fibre Network Outage - Telstra - Victoria

Location Affected: Victoria

Event Start Time: 11/09/2019 23:10:00

Products Impacted : Fibre

Additional Information: Some customers in the above mentioned area may experience a complete disruption on the connection.

Root cause : Still being investigated

Estimated Resolution : All services have been moved to a backup link as a temporary measure. If you are still experiencing issues on the link, please contact Exetel.

Exetel apologizes for any inconvenience this may have caused.

Shukri
Exetel Staff
Posts: 284
Joined: Thu Sep 19, 2013 9:20 am
Location: Sydney

Re: Unplanned Corporate Fibre Network Outage - Telstra - Victoria

Post by Shukri » Fri Sep 13, 2019 10:04 am

Update

The issues with the Primary link has been resolved and the stability is being monitored.

Shukri
Exetel Staff
Posts: 284
Joined: Thu Sep 19, 2013 9:20 am
Location: Sydney

Re: Unplanned Corporate Fibre Network Outage - Telstra - Victoria

Post by Shukri » Wed Sep 18, 2019 12:12 am

Update

This issue has been resolved and all services have been moved back to the primary link.

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