Possible Fibre Network Outage - Multiple suburbs, NSW & ACT

[nilushid]

Event Notification

Locations Affected : Multiple suburbs, NSW & ACT

Products Impacted : Fibre

Supplier : Optus NBN

Event Start Time : 128/10/2019, 22.30 AEST

Estimated Time of Resolution : not yet available

Root cause : Still under investigation

Additional Information : Most customers in the above mentioned area may experience a complete disruption of their service.

Exetel apologizes for any inconvenience this may have caused

[SankhaB]

Event Notification

Update

Our supplier has informed us that the outage has been resolved.

Please power-cycle your modems / routers and contact us if the issue persists.

Exetel apologizes for any inconvenience this may have caused