Event Notification
Locations Affected : Newtown, NSW and Surrounding Suburbs
Products Impacted : Fibre
Supplier : Optus NBN
Event Start Time : 07/11/2019, 09:30 a.m AEDT
Estimated Time Of Resolution (ETR): No ETR as of yet
Root cause : Still Under Investigation
Additional Information : Most customers in the above mentioned area may experience no connectivity
Exetel apologizes for any inconvenience this may have caused
Unplanned Fibre Network Outage - Newtown and Surrounding Suburbs - NSW
Unplanned Fibre Network Outage - Newtown and Surrounding Suburbs - NSW
Update:
The Wholesale supplier advises that the outage is still ongoing.
Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.
Exetel apologizes for the inconvenience caused.
The Wholesale supplier advises that the outage is still ongoing.
Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.
Exetel apologizes for the inconvenience caused.
Re: Unplanned Fibre Network Outage - Newtown and Surrounding Suburbs - NSW
Update:
Outage is still ongoing.
ETR (Estimated time of resolution): Our wholesale supplier has advice that due to the complexity of the outage, they are unable to provide any estimated time of resolution.
Exetel apologizes for any inconvenience this may have caused.
Outage is still ongoing.
ETR (Estimated time of resolution): Our wholesale supplier has advice that due to the complexity of the outage, they are unable to provide any estimated time of resolution.
Exetel apologizes for any inconvenience this may have caused.
Re: Unplanned Fibre Network Outage - Newtown and Surrounding Suburbs - NSW
Update:
Outage is still ongoing.
ETR (Estimated time of resolution): Our wholesale supplier has advised that due to the complexity of the outage, they are unable to provide any estimated time of resolution.
Exetel apologizes for any inconvenience this may have caused.
Outage is still ongoing.
ETR (Estimated time of resolution): Our wholesale supplier has advised that due to the complexity of the outage, they are unable to provide any estimated time of resolution.
Exetel apologizes for any inconvenience this may have caused.
Re: Unplanned Fibre Network Outage - Newtown and Surrounding Suburbs - NSW
Update:
Outage is still ongoing.
ETR (Estimated time of resolution): Our wholesale supplier has advice that due to the complexity of the outage, they are unable to provide any estimated time of resolution.
Exetel apologizes for any inconvenience this may have caused.
Outage is still ongoing.
ETR (Estimated time of resolution): Our wholesale supplier has advice that due to the complexity of the outage, they are unable to provide any estimated time of resolution.
Exetel apologizes for any inconvenience this may have caused.
Re: Unplanned Fibre Network Outage - Newtown and Surrounding Suburbs - NSW
Update:
Services impacted by this Outage are now coming Online. The situation is being monitored further by Exetel and the supplier to ensure that the outage is fully Restored, and further updates will be provided once a complete fix is confirmed.
Exetel apologizes for any inconvenience this may have caused.
Services impacted by this Outage are now coming Online. The situation is being monitored further by Exetel and the supplier to ensure that the outage is fully Restored, and further updates will be provided once a complete fix is confirmed.
Exetel apologizes for any inconvenience this may have caused.
Re: Unplanned Fibre Network Outage - Newtown and Surrounding Suburbs - NSW
Update:
Our wholesale supplier has confirmed that the outage is restored.
Please restart your modem / router and check if any issues persist.
Exetel apologizes for any inconvenience this may have caused
Our wholesale supplier has confirmed that the outage is restored.
Please restart your modem / router and check if any issues persist.
Exetel apologizes for any inconvenience this may have caused