Possible Unplanned Fibre Network Outage - Tamworth (Tamworth 2 CSA), NSW and Surrounding Suburbs

Old, inactive threads
Post Reply
judep
Exetel Staff
Posts: 859
Joined: Thu Jan 04, 2018 1:57 pm
Location: Sri Lanka

Possible Unplanned Fibre Network Outage - Tamworth (Tamworth 2 CSA), NSW and Surrounding Suburbs

Post by judep » Tue Nov 12, 2019 11:26 am

Event Notification

Locations Affected : Tamworth, NSW and Surrounding Suburbs

Products Impacted : Fibre

Supplier : Optus NBN

Event Start Time : 12/11/2019, 10:24 a.m AEDT

Estimated Time Of Resolution (ETR): No ETR as of yet

Root cause : Still Under Investigation

Additional Information : Most customers in the above mentioned area may experience no connectivity

Exetel apologizes for any inconvenience this may have caused

rehanj
Exetel Staff
Posts: 577
Joined: Wed Jun 17, 2015 10:26 am
Location: Colombo

Re: Possible Unplanned Fibre Network Outage - Tamworth (Tamworth 2 CSA), NSW and Surrounding Suburbs

Post by rehanj » Tue Nov 12, 2019 1:33 pm

Update

Most impacted services are now back Online. The issue is being monitored until a permanent resolution is provided.

Exetel apologizes for any inconvenience this may have caused.

Dushyanthan
Exetel Staff
Posts: 200
Joined: Tue Jun 19, 2018 1:13 pm
Location: Sydney

Re: Possible Unplanned Fibre Network Outage - Tamworth (Tamworth 2 CSA), NSW and Surrounding Suburbs

Post by Dushyanthan » Tue Nov 12, 2019 10:27 pm

Update:

Our wholesale supplier has confirmed that the outage is restored.

Please restart your modem / router and check if any issues persist.

Exetel apologizes for any inconvenience this may have caused

Post Reply