Unplanned Fibre Network Outage - Sabre Apartments, Woolloongabba - QLD

[rasikak]

Event Notification

Location : Sabre Apartments, Woolloongabba - QLD

Products Impacted : Fibre

Supplier : LBNco

Event Start Time: 07/12/2019 03:40 pm AEDT

Estimated Resolution : Our wholesale supplier is unable to provide us with an estimated time of resolution.

Root cause : Still being investigated.

Additional Information: Customers in the above mentioned area may experience a complete disruption on the connection.

Exetel apologizes for any inconvenience this may have caused.

[rasikak]

Update:

Our wholesale supplier advises that the outage is ongoing.

Estimated Time of Resolution (ETR) : Our wholesale supplier is unable to provide us with an estimated time of resolution at this stage.

Exetel apologizes for any inconvenience this may have caused.

[judep]

Update:

Our supplier advises that the outage has been successfully restored.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.