Event Notification
Location : Sabre Apartments, Woolloongabba - QLD
Products Impacted : Fibre
Supplier : LBNco
Event Start Time: 07/12/2019 03:40 pm AEDT
Estimated Resolution : Our wholesale supplier is unable to provide us with an estimated time of resolution.
Root cause : Still being investigated.
Additional Information: Customers in the above mentioned area may experience a complete disruption on the connection.
Exetel apologizes for any inconvenience this may have caused.
Unplanned Fibre Network Outage - Sabre Apartments, Woolloongabba - QLD
Re: Unplanned Fibre Network Outage - Sabre Apartments, Woolloongabba - QLD
Update:
Our wholesale supplier advises that the outage is ongoing.
Estimated Time of Resolution (ETR) : Our wholesale supplier is unable to provide us with an estimated time of resolution at this stage.
Exetel apologizes for any inconvenience this may have caused.
Our wholesale supplier advises that the outage is ongoing.
Estimated Time of Resolution (ETR) : Our wholesale supplier is unable to provide us with an estimated time of resolution at this stage.
Exetel apologizes for any inconvenience this may have caused.
Re: Unplanned Fibre Network Outage - Sabre Apartments, Woolloongabba - QLD
Update:
Our supplier advises that the outage has been successfully restored.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.
Our supplier advises that the outage has been successfully restored.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.