When using api_sms_detail.php lately, looking up an SMS by customer reference number can be extremely slow. HTTP Timeout of 1 minute is being exceeded.
It used to work fine, any way this can be fixed?
- Andrew
SMS detail retrieval very slow / timeout
Re: SMS detail retrieval very slow / timeout
Hi Andrew ,andys wrote:When using api_sms_detail.php lately, looking up an SMS by customer reference number can be extremely slow. HTTP Timeout of 1 minute is being exceeded.
It used to work fine, any way this can be fixed?
- Andrew
Would you please be able to PM me your API username , so that i can have a look at this for you

To Log a fault ticket, please click Here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
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Re: SMS detail retrieval very slow / timeout
Hi,
I have messaged you the username. It is getting even worse now.
I have messaged you the username. It is getting even worse now.
Re: SMS detail retrieval very slow / timeout
Thank you, we will get this sorted out for you as soon as possible...andys wrote:Hi,
I have messaged you the username. It is getting even worse now.

"Helping Making a Better World"
Log a fault ticket Here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal
Log a fault ticket Here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal
Re: SMS detail retrieval very slow / timeout
Our developers confirm that the issue has been restored now , would you be able to let us know if you are still experiencing issuesandys wrote:Hi,
I have messaged you the username. It is getting even worse now.

I have created a ticket (Ticket ID: 5577975), for any future references
To Log a fault ticket, please click Here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
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Exetel Support Portal
==============
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Exetel Support Portal
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