MVN to Email: Longer messages broken

[bilal]

Hi,

We have MVN and get emails when a message arrives.

Longer messages are broken into 2 or more emails. This has been going for as long as we've had the service.

Is there any possibility these can be fixed so that the messages arrive joined?

It is really annoying, but so far (for us) just cosmetic.

Thanks,
bilal

[stevecJ]

Hi,

We have MVN and get emails when a message arrives.

Longer messages are broken into 2 or more emails. This has been going for as long as we've had the service.

Is there any possibility these can be fixed so that the messages arrive joined?

It is really annoying, but so far (for us) just cosmetic.

Thanks,
bilal

Hi bilal,

Could you please PM me your service number

[bilal]

Sent pm.

[stevecJ]

Sent pm.

Got the PM I will check on this and get back to you soon.

[stevecJ]

Hi,

I have already forwarded this to our developer team and we will provide you an update as quickly as possible once available.

The ticket reference number is #6111433 .