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MVN to Email: Longer messages broken

Posted: Wed Jan 30, 2013 8:54 pm
by bilal
Hi,

We have MVN and get emails when a message arrives.

Longer messages are broken into 2 or more emails. This has been going for as long as we've had the service.

Is there any possibility these can be fixed so that the messages arrive joined?

It is really annoying, but so far (for us) just cosmetic.

Thanks,
bilal

Re: MVN to Email: Longer messages broken

Posted: Wed Jan 30, 2013 9:22 pm
by stevecJ
bilal wrote:Hi,

We have MVN and get emails when a message arrives.

Longer messages are broken into 2 or more emails. This has been going for as long as we've had the service.

Is there any possibility these can be fixed so that the messages arrive joined?

It is really annoying, but so far (for us) just cosmetic.

Thanks,
bilal
Hi bilal,

Could you please PM me your service number :?:

Re: MVN to Email: Longer messages broken

Posted: Wed Jan 30, 2013 10:41 pm
by bilal
Sent pm.

Re: MVN to Email: Longer messages broken

Posted: Wed Jan 30, 2013 10:47 pm
by stevecJ
bilal wrote:Sent pm.
Got the PM :) I will check on this and get back to you soon.

Re: MVN to Email: Longer messages broken

Posted: Thu Jan 31, 2013 4:16 pm
by stevecJ
Hi,

I have already forwarded this to our developer team and we will provide you an update as quickly as possible once available.

The ticket reference number is #6111433 .