How do I switch to $30 cheaper NBN plan?

Queries, errors or glitches regarding Member facilities
Post Reply
Franpa
Posts: 409
Joined: Thu May 15, 2008 11:44 am
Location: Australia, QLD

How do I switch to $30 cheaper NBN plan?

Post by Franpa » Sun Apr 01, 2018 2:35 am

How do I switch to the $30's cheaper 50/20 Unlimited NBN plan? I've been checking the members facilities for a long time for cheaper plans since NBNCo announced they were giving out RSP discounts or whatever... various ISP's have given people cheaper plans already apparently...

Don't tell me the cheaper plans are only for new customers D:
Windows 10 Pro x64 | Intel i7 920 @ 2.66GHZ | ASUS P6T Motherboard | 24GB DDR3 1333MHZ RAM | Gigabyte Geforce 760 4GB | Integrated Sound Card | Corsair AX760 Platinum Power Supply | Exetel ZTE H268 Modem

James
Exetel Staff
Posts: 1940
Joined: Mon May 09, 2005 10:27 pm

Re: How do I switch to $30 cheaper NBN plan?

Post by James » Sun Apr 01, 2018 4:07 pm

Franpa wrote:
Sun Apr 01, 2018 2:35 am
How do I switch to the $30's cheaper 50/20 Unlimited NBN plan? I've been checking the members facilities for a long time for cheaper plans since NBNCo announced they were giving out RSP discounts or whatever... various ISP's have given people cheaper plans already apparently...

Don't tell me the cheaper plans are only for new customers D:
What happens if you put your address in on our site for your address, what plans come up?

Franpa
Posts: 409
Joined: Thu May 15, 2008 11:44 am
Location: Australia, QLD

Re: How do I switch to $30 cheaper NBN plan?

Post by Franpa » Thu Apr 05, 2018 12:38 am

See the attachments.
Attachments
Change Internet Plan.png
Change Internet Plan.png (49.86 KiB) Viewed 321 times
Windows 10 Pro x64 | Intel i7 920 @ 2.66GHZ | ASUS P6T Motherboard | 24GB DDR3 1333MHZ RAM | Gigabyte Geforce 760 4GB | Integrated Sound Card | Corsair AX760 Platinum Power Supply | Exetel ZTE H268 Modem

Franpa
Posts: 409
Joined: Thu May 15, 2008 11:44 am
Location: Australia, QLD

Re: How do I switch to $30 cheaper NBN plan?

Post by Franpa » Thu Apr 05, 2018 12:39 am

2nd attachment.
Attachments
Check Internet Plan Availability.png
Check Internet Plan Availability.png (78.51 KiB) Viewed 320 times
Windows 10 Pro x64 | Intel i7 920 @ 2.66GHZ | ASUS P6T Motherboard | 24GB DDR3 1333MHZ RAM | Gigabyte Geforce 760 4GB | Integrated Sound Card | Corsair AX760 Platinum Power Supply | Exetel ZTE H268 Modem

Franpa
Posts: 409
Joined: Thu May 15, 2008 11:44 am
Location: Australia, QLD

Re: How do I switch to $30 cheaper NBN plan?

Post by Franpa » Thu Apr 05, 2018 12:43 am

I want to change from the $79.99 plan to the $59.99 plan since it's the same thing but $30 cheaper. The $59.99 plan isn't available in my Member's Facility though.
Windows 10 Pro x64 | Intel i7 920 @ 2.66GHZ | ASUS P6T Motherboard | 24GB DDR3 1333MHZ RAM | Gigabyte Geforce 760 4GB | Integrated Sound Card | Corsair AX760 Platinum Power Supply | Exetel ZTE H268 Modem

User avatar
nicoler
Exetel Staff
Posts: 110
Joined: Thu May 02, 2013 12:16 pm
Location: COLOMBO

Re: How do I switch to $30 cheaper NBN plan?

Post by nicoler » Thu Apr 05, 2018 9:02 am

Franpa wrote:How do I switch to the $30's cheaper 50/20 Unlimited NBN plan? I've been checking the members facilities for a long time for cheaper plans since NBNCo announced they were giving out RSP discounts or whatever... various ISP's have given people cheaper plans already apparently...

Don't tell me the cheaper plans are only for new customers D:
HI

Please be advised that the new plans listed on the Exetel website are for new customers only as this is what we have negotiated with our wholesale supplier. The plan change options available are listed in your Exetel Members area. However, kindly PM your service details to further investigate this.

Kind Regards

Nicole

Franpa
Posts: 409
Joined: Thu May 15, 2008 11:44 am
Location: Australia, QLD

Re: How do I switch to $30 cheaper NBN plan?

Post by Franpa » Fri Apr 06, 2018 12:21 am

I sent a PM.
Windows 10 Pro x64 | Intel i7 920 @ 2.66GHZ | ASUS P6T Motherboard | 24GB DDR3 1333MHZ RAM | Gigabyte Geforce 760 4GB | Integrated Sound Card | Corsair AX760 Platinum Power Supply | Exetel ZTE H268 Modem

Post Reply