Please Use This Thread To Advise Exetel Of Typos/Errors

Queries, errors or glitches regarding Member facilities
thegink
Posts: 10
Joined: Sat Jun 12, 2004 7:38 pm

Post by thegink » Mon Aug 15, 2005 8:39 pm

one of the faq's needs fixing:
How do I change the hosting of a domain name I already have?

1. Yes. Both Primary and Secondary Domain Name hosting service is available
this is at http://www.exetel.com.au/c_faq.htm#9a

ForumAdmin
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Post by ForumAdmin » Tue Aug 16, 2005 8:06 am

"How do I change the hosting of a domain name I already have?

1. Yes. Both Primary and Secondary Domain Name hosting service is available"


Thank you. We will get it fixed.

chrisp
Posts: 12
Joined: Thu Mar 17, 2005 12:22 pm

After changing payment details:

Post by chrisp » Wed Aug 17, 2005 7:18 pm

After changing payment details:

https://www.exetel.com.au/members/payment_change.php

Exetel Customer Account Tools - Change Payment Method

Payment detail has been succefully changed.

raymond
Exetel Staff
Posts: 345
Joined: Thu Mar 04, 2004 2:46 pm

Post by raymond » Wed Aug 17, 2005 11:33 pm

It has been fixed.

"Payment detail has been successfully changed."

katilyst
Posts: 16
Joined: Mon Jul 12, 2004 11:27 pm

Post by katilyst » Sat Sep 03, 2005 6:34 pm

the fairplay page https://www.exetel.com.au/members/fairplay.php needs to be updated with new uncounted period times
Russ

ForumAdmin
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Post by ForumAdmin » Sat Sep 03, 2005 9:17 pm

Thank you; we'll get it fixed.

ForumAdmin
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Post by ForumAdmin » Sat Sep 03, 2005 9:21 pm

That error has now been fixed.

katilyst
Posts: 16
Joined: Mon Jul 12, 2004 11:27 pm

Post by katilyst » Sun Sep 04, 2005 12:11 am

glad i could help :)
Russ

ymo
Posts: 294
Joined: Sat Sep 10, 2005 4:36 pm
Location: Wollongong NSW

typos in http://www.exetel.com.au/c_admin_faq.htm

Post by ymo » Sun Sep 11, 2005 12:09 am

Question 1c has a spelling error:

" In any event as soon as you submitted your application all of your details woold have been automatically added to our user data base..."

The answer to question 2a ii appears to be truncated:

"last day of your contract with your current ADSL"

Perhaps add "provider." to the end of the sentence?

The answer to question 2d has the same spelling error as 1c.

ForumAdmin
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Post by ForumAdmin » Sun Sep 11, 2005 8:43 am

Thank you for taking the trouble to point out those errors - we will get them fixed.

ymo
Posts: 294
Joined: Sat Sep 10, 2005 4:36 pm
Location: Wollongong NSW

typos/errors in http://www.exetel.com.au/c_faq.htm

Post by ymo » Sun Sep 11, 2005 10:42 pm

Answer 1d iii "he wait time" - missing 'T'

Answer 2f "your download limit.>" - spurious '>' and free time period start/stop times need updating (can you make all pages that mention the times point to a single copy so you do not have to change so many pages?)

Answer 2g "from peering services.However traffic" - missing ' ' after '.'

Answer 3e and 3f -spurious i) at end of question.

At the top of the page the questions in section 4 are labeled ' ', 'a', 'b' & 'c' while in the answer section they are 'a', 'b', 'c' & 'd'.

Question 4a vs 4b - `Extra's vs `Extras' - the latter looks right to me.

Answer 5 - needs updating now that service in Tasmania is available.

Answer 7b - is this answer correct for non-NSW services?

Answer 8a vi and 8b v - missing full stop at end of sentence.

Answer 8c - needs updating as it refers to March 2004.

Answer 10f i - needs rewording as "Yes." does not flow on from the question.

Answer 12 - list numbers should start after "Exetel can not guarantee:" rather than include that line as well.

Edit by Gidget - this is the page referred to

ForumAdmin
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Post by ForumAdmin » Mon Sep 12, 2005 6:05 am

Thank you - I will get those errors fixed.

thomashouseman
Posts: 750
Joined: Thu Mar 18, 2004 12:06 pm
Location: Toongabbie
Contact:

Post by thomashouseman » Thu Sep 22, 2005 10:20 am

When changing CC details, you get the message:

"Payment detail has been succefully changed."

T.

ForumAdmin
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Post by ForumAdmin » Thu Sep 22, 2005 10:30 am

Thank you for pointing that out.

We will get it fixed.

brendanb
Posts: 3
Joined: Sat Apr 09, 2005 10:10 am
Location: Sydney
Contact:

Post by brendanb » Thu Sep 22, 2005 12:14 pm

On the Voice Invoices page (the one you get when you click 'open Voice
Invoice')...

there is 'pull-down' menus...

under Contact is 'Exetel CHAT' -- this link goes nowhere...

Post Reply