AppreciateThy_Zombie! wrote:Small typo @ http://www.exetel.com.au/broadband/mobile-broadband-faq
The subheading > "Ordering and istallation/set-up"
, I requested our development team to correct the typo.Please Use This Thread To Advise Exetel Of Typos/Errors
Re: Please Use This Thread To Advise Exetel Of Typos/Errors
, I requested our development team to correct the typo.Re: Please Use This Thread To Advise Exetel Of Typos/Errors
Called to report a connection issue and got the message saying tech support was currently closed. The message says to leave contact details. It then says "press hash to leave a message" and gives a beep.
So i pressed hash and it hung up.
The last part of the announcement should say "press hash *AFTER* leaving a message"
So i pressed hash and it hung up.
The last part of the announcement should say "press hash *AFTER* leaving a message"
As we know, there are known knowns. There are things we know we know. We also know there are known unknowns. That is to say we know there are some things we do not know. But there are also unknown unknowns, the ones we don't know we don't know.
Re: Please Use This Thread To Advise Exetel Of Typos/Errors
Did you call after 11PM AEST? Which number did you dial?Mort wrote:Called to report a connection issue and got the message saying tech support was currently closed. The message says to leave contact details. It then says "press hash to leave a message" and gives a beep.
So i pressed hash and it hung up.
The last part of the announcement should say "press hash *AFTER* leaving a message"
Re: Please Use This Thread To Advise Exetel Of Typos/Errors
I called (02)80301000 at around 8:15am today then selected "2, 2" in the menus.
As we know, there are known knowns. There are things we know we know. We also know there are known unknowns. That is to say we know there are some things we do not know. But there are also unknown unknowns, the ones we don't know we don't know.
Re: Please Use This Thread To Advise Exetel Of Typos/Errors
Thank you. I will check this during the out of business hours.Mort wrote:I called (02)80301000 at around 8:15am today then selected "2, 2" in the menus.
Re: Please Use This Thread To Advise Exetel Of Typos/Errors
MY Exetel > Services & Usage > VoiP Services > Manage > Other Settings > Cancel VoiP Pack Service
"No Voip Pack Data To Dispaly"
"No Voip Pack Data To Dispaly"
Windows 10 Pro x64 | Ryzen 3700X | ASUS Crosshair VIII Hero (WiFi) | 16GB 3600MHz RAM | MSI Gamer 1070Ti 8GB | Exetel ZTE H268 Modem
https://www.speedtest.net/result/8729259527 (during low neighbourhood congestion)
https://www.speedtest.net/result/8729259527 (during low neighbourhood congestion)
Re: Please Use This Thread To Advise Exetel Of Typos/Errors
Dispaly should be Display. I underlined the mistake in my quote of the message: https://imgur.com/a/EeSz8x4
Also https://www.exetel.com.au/myexetel/supp ... t#register should be changed to link to the much more helpful Wiki.
Also https://www.exetel.com.au/myexetel/supp ... t#register should be changed to link to the much more helpful Wiki.
Windows 10 Pro x64 | Ryzen 3700X | ASUS Crosshair VIII Hero (WiFi) | 16GB 3600MHz RAM | MSI Gamer 1070Ti 8GB | Exetel ZTE H268 Modem
https://www.speedtest.net/result/8729259527 (during low neighbourhood congestion)
https://www.speedtest.net/result/8729259527 (during low neighbourhood congestion)
Re: Please Use This Thread To Advise Exetel Of Typos/Errors
Good eyesFranpa wrote: ↑Thu Feb 14, 2019 5:27 pmDispaly should be Display. I underlined the mistake in my quote of the message: https://imgur.com/a/EeSz8x4
Also https://www.exetel.com.au/myexetel/supp ... t#register should be changed to link to the much more helpful Wiki.
Thanks a lot for highlighting this. I will get this fixed with our Developing team.