Plain text usage page (usagemeter.php). Can't log in.

Queries, errors or glitches regarding Member facilities
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Strat
Posts: 17
Joined: Sat Mar 31, 2007 12:32 pm

Plain text usage page (usagemeter.php). Can't log in.

Post by Strat » Sun Apr 06, 2008 5:12 pm

I am having issues with the new Netusage app with it complaining that it has the wrong username/password.

The utility has been changed to utilise the plain text usage page located at:

https://www.exetel.com.au/members/usagemeter.php?

But no matter what I try I get 'wrong username password'. I had a similar issue a while back not being able to log into a certain section of the website with my username/password and I feel that perhaps it's related.

But can anyone tell me the correct format to use?

I've tried

https://www.exetel.com.au/members/usage ... 39555555PA

and also

https://www.exetel.com.au/members/usage ... 39555555PA

But neither work. I'm 100% sure my username/password is correct.

Am I missing something? I can PM my login details to any admins if they need to look into it.

I can raise a support ticket if required, just thought this might be a better method for now.

Cheers.

CoreyPlover
Volunteer Site Admin
Posts: 5922
Joined: Sat Nov 04, 2006 2:24 pm
Location: Melbourne, VIC

Post by CoreyPlover » Sun Apr 06, 2008 6:06 pm

Format should be https://www.exetel.com.au/members/usage ... ,{PASSWORD} where {USERNAME} and {PASSWORD} are identical to what you login with for the Member facilities. Older accounts may utilise the default password "password" as opposed to your modem password of "0395555555AB"

Strat
Posts: 17
Joined: Sat Mar 31, 2007 12:32 pm

Post by Strat » Sun Apr 06, 2008 7:04 pm

CoreyPlover wrote:Format should be https://www.exetel.com.au/members/usage ... ,{PASSWORD} where {USERNAME} and {PASSWORD} are identical to what you login with for the Member facilities. Older accounts may utilise the default password "password" as opposed to your modem password of "0395555555AB"
Thanks for the suggestions but it didn't help. Still comes up with invalid username/password.

Any other ideas or should I raise a ticket. I can supply my details if that helps.

Thanks,

Gidget
Volunteer Site Admin
Posts: 1822
Joined: Wed Jan 28, 2004 4:33 am
Location: Sydney

Post by Gidget » Sun Apr 06, 2008 7:24 pm

I'm 100% sure my username/password is correct.
Hi Strat

In this case, 100% sure is simply not enough :D. Your password for your User Facilities is nothing like the default password you are using - you have obviously changed it from the default.

If you can't remember what the correct password is, let me know and I'll re-send your log-in credentials to your contact email address on file.

Cheers

Gidget
Log a fault ticket here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal

Strat
Posts: 17
Joined: Sat Mar 31, 2007 12:32 pm

Post by Strat » Sun Apr 06, 2008 7:46 pm

Gidget wrote:
I'm 100% sure my username/password is correct.
Hi Strat

In this case, 100% sure is simply not enough :D. Your password for your User Facilities is nothing like the default password you are using - you have obviously changed it from the default.

If you can't remember what the correct password is, let me know and I'll re-send your log-in credentials to your contact email address on file.

Cheers

Gidget
Thanks Gidget. I searched my email and you were right I had a different password for the User Facilities.

I've never had to use that, I've always used the modem password for logging into the website without issue for the most part. Confusing, I didn't realise there were two different passwords.

Anyway thanks a lot for that. You can have the rest of the night off :).

Gidget
Volunteer Site Admin
Posts: 1822
Joined: Wed Jan 28, 2004 4:33 am
Location: Sydney

Post by Gidget » Sun Apr 06, 2008 8:12 pm

You can have the rest of the night off :)
Gee thanks Strat, I might just do that for a change :lol:

Glad to hear it's sorted.

Cheers

Gidget
Log a fault ticket here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal

olibird
Posts: 9
Joined: Mon Mar 17, 2008 9:01 pm
Location: Melbourne

Post by olibird » Sun Apr 06, 2008 11:17 pm

I'm having the same problem,

I can log into Member Facilities with no problem with un/pw but can't get https://www.exetel.com.au/members/usagemeter.php? to work. Was working as of last week.

Rex Nebular
Posts: 48
Joined: Sat Sep 03, 2005 3:07 pm
Location: Melbourne

Post by Rex Nebular » Mon Apr 07, 2008 2:00 am

Last week the firefox net usage plugin was using a different URL. Can an admin confirm if the simple usage page as listed above works with naked ADSL2?

It works fine for me but I'm using an old ADSL1 account.

olibird
Posts: 9
Joined: Mon Mar 17, 2008 9:01 pm
Location: Melbourne

Post by olibird » Mon Apr 07, 2008 2:28 am

OK, I assumed the FF Net Usage Plugin was using that link in its previous version, didn't realise it was scraping the members page previously. I'm on Naked but I do have a username based on the phone# I used to sign up. I can also confirm the username/pw combo I'm putting in is the same as my original activation email from Exetel Provisioning.

olibird
Posts: 9
Joined: Mon Mar 17, 2008 9:01 pm
Location: Melbourne

Post by olibird » Mon Apr 07, 2008 12:41 pm

Gidget helped me out:

https://www.exetel.com.au/members/usage ... x,password

worked. The actual password was "password". That was the one combo I didn't try, Thanks guys.

paddles
Posts: 34
Joined: Sat Oct 30, 2004 2:19 pm

Re: Plain text usage page (usagemeter.php). Can't log in.

Post by paddles » Thu Jun 19, 2008 8:53 pm

I just tried this, and it's not working - gives me the error message "error=Incorrect User/Pass"

I tried it with the correct password for the member facilities, and also with the literal text password instead.
i.e. neither
https://www.exetel.com.au/members/usagemeter.php?029747####,########
(actual username and password for member facilities concealed in this post)
nor
https://www.exetel.com.au/members/usagemeter.php?029747####,password
work.

I can still log in to the member facilities with my username and password.

I had thought that the latest version of Critter's Net Usage Item (1.2.199) was broken, but now I suspect it's the usagemeter.php script that's the problem. Can this be fixed?

Regards

Tim

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