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0.00%

Posted: Thu Dec 03, 2009 2:04 pm
by elseano
i changed my plan and scince the start of the month my percentage is not updating.
can anybody tell me how to fix this?

Current Month's ADSL Usage (view detailed)
Your Usage From: 01-December-2009 (Updated at 2009-12-03 12:58:58)

Peak | Period Option:
4.57 GB / 0 GB (0.00%)
Off-Peak | Period Option:
3.09 GB / No Charge (0.00%)
Monthly Progress
3 / 31 (10%)
Uncharged Plan Maximum Off Peak Download 81 gbytes

Usage Meter Server Time is 2009-12-03 01:55:33 PM.
Downloads are currently being metered as offpeak usage.

Re: 0.00%

Posted: Thu Dec 03, 2009 2:12 pm
by JasonM
This has been fixed, the service was 'cancelled' recently due to a change on your telephone line, I've verified the service is not actually cancelled, and made the service active again.

Re: 0.00%

Posted: Thu Dec 03, 2009 3:36 pm
by elseano
sweet
thanks mate

Re: 0.00%

Posted: Fri Dec 04, 2009 8:47 am
by elseano
Hi there
my offpeak is still reading at 0.00% can this also be fixed

cheers

Re: 0.00%

Posted: Wed Jan 27, 2010 5:04 am
by exeusersh
My usage meters (current and history) are reading zero this morning.
I'm on ADSL1 in Ballina if that matters.

Re: 0.00%

Posted: Wed Jan 27, 2010 5:13 am
by vk3xem
Yes, all my meters are showing the same!

Re: 0.00%

Posted: Wed Jan 27, 2010 6:07 am
by flak
Same here. Current and previous monthsnshowing zero.

Re: 0.00%

Posted: Wed Jan 27, 2010 6:09 am
by Dazzled
XML meters are at nought also.

Re: 0.00%

Posted: Wed Jan 27, 2010 7:03 am
by bigteez
I have the same issue as the others.

Re: 0.00%

Posted: Wed Jan 27, 2010 11:17 am
by vk3xem
All my meters have returned to normal.

Re: 0.00%

Posted: Wed Jan 27, 2010 9:55 pm
by exeusersh
My meter does show non-zero values now, but they apparently have not been updated lately:

"Your Usage From: 01-January-2010 (Updated at 2010-01-27 01:28:12)"

as read from the top of this page: https://www.exetel.com.au/members/home.php

It seems 20 hours out of date.

Re: 0.00%

Posted: Wed Jan 27, 2010 10:04 pm
by Dazzled
XML meters are also dated last night. It's partially fixed, so somebody is onto it.

Re: 0.00%

Posted: Thu Jan 28, 2010 10:33 am
by blerton
vk3xem wrote:All my meters have returned to normal.
All my values are stuck on zero - that's both uploads and downloads, peak and off-peak and for both 27th and 28th so far.

For the first time ever, I need to watch my usage closely and that's a bit hard at the moment. Is everybody else 'flying blind' too?

I would have thought there would be more discussion about this problem. If there is I can't see it...

Re: 0.00%

Posted: Thu Jan 28, 2010 4:36 pm
by thalamic
It was fixed yesterday, but now it's broken again.

Re: 0.00%

Posted: Thu Jan 28, 2010 4:44 pm
by ManUtdFans
Common Exetel.
My metre also shows 27 and 28th are all 0 MB usage.