change shaping option

Queries, errors or glitches regarding Member facilities
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sunnybear
Posts: 17
Joined: Sun Sep 30, 2007 5:19 pm
Location: Malbourne

change shaping option

Post by sunnybear » Thu Mar 11, 2010 7:15 pm

Hi, I couldnt find anywhere in the user facilities to make change of shaping option.
is this option still available?

thanks

Dazzled
Volunteer Site Admin
Posts: 6003
Joined: Mon Nov 13, 2006 1:16 pm
Location: Sydney

Re: change shaping option

Post by Dazzled » Thu Mar 11, 2010 7:37 pm

It doesn't come with any current plan. If you have it now you can email Exetel to cancel it. You can no longer begin shaping.

sunnybear
Posts: 17
Joined: Sun Sep 30, 2007 5:19 pm
Location: Malbourne

Re: change shaping option

Post by sunnybear » Thu Mar 11, 2010 7:39 pm

Dazzled wrote:It doesn't come with any current plan. If you have it now you can email Exetel to cancel it. You can no longer begin shaping.
thanks Dazzled...it's just stupid I have to pay $6/gb instead of $0.5/gb right now...

James
Exetel Staff
Posts: 2005
Joined: Mon May 09, 2005 10:27 pm

Re: change shaping option

Post by James » Thu Mar 11, 2010 10:22 pm

sunnybear wrote:Hi, I couldnt find anywhere in the user facilities to make change of shaping option.
is this option still available?

thanks
To cancel your shaping please email residentialsupport@exetel.com.au

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