Wildlife donation calulation error.

Queries, errors or glitches regarding Member facilities
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ottyacat
Posts: 159
Joined: Fri Mar 24, 2006 9:41 pm
Location: Mornington, VIC

Wildlife donation calulation error.

Post by ottyacat » Tue Apr 27, 2010 4:27 pm

Greetings whilst increasing my donations I noticed the "Current Donations" which is your monthly total is calculating wrong.

What i am currently donating:

Save The Regent Honey Eater $2.00
Southern Ark Project $2.00
WA Sanctuary Project $2.00
Carbon Neutralisation $2.00
Spiny Daisy $2.00
Black Cockatoo Rescue Project $2.00
Western Ground parrot $6.00
Sri Lankan Elephant $2.00

Total = $20 per month however at the bottom of the page it says:
"Current Donations $21.00".

For some reason its always calculating $1 more than is selected. If I change one of the items to $1 more the current donation goes up to $22 instead of $21.

Cheers

ForumAdmin
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Re: Wildlife donation calulation error.

Post by ForumAdmin » Tue Apr 27, 2010 5:35 pm

I've asked the sysadmin responsible to reply to you.

raymond
Exetel Staff
Posts: 345
Joined: Thu Mar 04, 2004 2:46 pm

Re: Wildlife donation calulation error.

Post by raymond » Tue Apr 27, 2010 5:42 pm

It has been corrected.

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ottyacat
Posts: 159
Joined: Fri Mar 24, 2006 9:41 pm
Location: Mornington, VIC

Re: Wildlife donation calulation error.

Post by ottyacat » Tue Apr 27, 2010 5:49 pm

Hello,

Now it says that my current donations are $20 which is correct but all of the individual donations are showing 0 eg.

Save The Regent Honey Eater $0.00
Southern Ark Project $0.00
WA Sanctuary Project $0.00
Carbon Neutralisation $0.00
Spiny Daisy $0.00
Black Cockatoo Rescue Project $0.00
Western Ground parrot $0.00
Sri Lankan Elephant $0.00

"Current Donations $20.00".

Cheers

ForumAdmin
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Re: Wildlife donation calulation error.

Post by ForumAdmin » Wed Apr 28, 2010 10:44 am

Sigh........

Ravenous
Posts: 325
Joined: Thu Apr 24, 2008 4:44 pm
Location: Brisbane, Qld

Re: Wildlife donation calulation error.

Post by Ravenous » Wed Apr 28, 2010 11:19 am

I experience the same issue. Should be $1 for each.

Save The Regent Honey Eater $0.00
Southern Ark Project $0.00
WA Sanctuary Project $0.00
Carbon Neutralisation $0.00
Spiny Daisy $0.00
Black Cockatoo Rescue Project $0.00
Western Ground parrot $0.00
Sri Lankan Elephant $0.00

Current Donations $9.00

raymond
Exetel Staff
Posts: 345
Joined: Thu Mar 04, 2004 2:46 pm

Re: Wildlife donation calulation error.

Post by raymond » Wed Apr 28, 2010 11:22 am

It has been corrected. Please double check.

Project Monthly Donation Amount Donation Start Date Donation Cancel Date Update
Save The Regent Honey Eater $2.00 2009-01-01
Southern Ark Project $2.00 2009-01-01
WA Sanctuary Project $2.00 2009-01-01
Carbon Neutralisation $2.00 2009-01-01

Ravenous
Posts: 325
Joined: Thu Apr 24, 2008 4:44 pm
Location: Brisbane, Qld

Re: Wildlife donation calulation error.

Post by Ravenous » Wed Apr 28, 2010 11:30 am

raymond wrote:It has been corrected. Please double check.
The issue persists @ 11:30 AM (HSPA Utilities)

raymond
Exetel Staff
Posts: 345
Joined: Thu Mar 04, 2004 2:46 pm

Re: Wildlife donation calulation error.

Post by raymond » Wed Apr 28, 2010 12:23 pm

HSPA has been corrected too.

User avatar
ottyacat
Posts: 159
Joined: Fri Mar 24, 2006 9:41 pm
Location: Mornington, VIC

Re: Wildlife donation calulation error.

Post by ottyacat » Wed Apr 28, 2010 12:45 pm

Thanks Raymond & FA, all looks good.

Ravenous
Posts: 325
Joined: Thu Apr 24, 2008 4:44 pm
Location: Brisbane, Qld

Re: Wildlife donation calulation error.

Post by Ravenous » Tue Jun 22, 2010 9:02 am

This issue appears to have re-emerged.

What I am donating as of June 2010 invoice:
Donation For Save The Regent Honey Eater - $1.00
Donation For Southern Ark Project - $1.00
Donation For WA Sanctuary Project - $1.00
Donation For Carbon Neutralisation - $1.00
Donation For Spiny Daisy - $1.00
Donation For Black Cockatoo Rescue Project - $1.00
Donation For Western Ground parrot - $1.00
Donation For Sri Lankan Elephant - $1.00
Donation For Flora/Fauna Project - $1.00

What I am donating as of ADSL Member Facilities Make/Change Donation
Project Monthly Donation Amount Donation Start Date Donation Cancel Date Update
Save The Regent Honey Eater $1.00 2010-02-01
Carbon Neutralisation $1.00 2010-02-01
Black Cockatoo Rescue Project $1.00 2010-02-01
Western Ground parrot $1.00 2010-02-01
Sri Lankan Elephant $1.00 2010-02-01
Current Donations = $9.00 <-- This is consistent with the invoice but not what is listed in the member facilities

EDIT - Updating Individual Donations is OK... did not notice that each program is updated indivdually by clicking update in the same row :oops:
Last edited by Ravenous on Thu Jul 01, 2010 10:05 am, edited 2 times in total.

User avatar
ottyacat
Posts: 159
Joined: Fri Mar 24, 2006 9:41 pm
Location: Mornington, VIC

Re: Wildlife donation calulation error.

Post by ottyacat » Tue Jun 22, 2010 9:29 am

Indeed,

The calculation errors have returned.

Ravenous
Posts: 325
Joined: Thu Apr 24, 2008 4:44 pm
Location: Brisbane, Qld

Re: Wildlife donation calulation error.

Post by Ravenous » Mon Jun 28, 2010 9:49 am

Image

The issue persists. I have uploaded a couple of screen grabs to illustrate.

EDIT - Updating Individual Donations is OK... did not notice that each program is updated indivdually by clicking update in the same row :oops:

Ravenous
Posts: 325
Joined: Thu Apr 24, 2008 4:44 pm
Location: Brisbane, Qld

Re: Wildlife donation calulation error.

Post by Ravenous » Thu Jul 01, 2010 10:00 am

What I am donating as of July 2010 Invoice
  • Donation For Save The Regent Honey Eater - $1.00
  • Donation For Carbon Neutralisation - $1.00
  • Donation For Black Cockatoo Rescue Project - $1.00
  • Donation For Western Ground parrot - $1.00
  • Donation For Sri Lankan Elephant - $1.00
It appears that the invoicing and members facilities are now consistent... Awesome!

However the "Donations Summary" - Current Donations Total still says $9.00 - which looks to be now purely superficial

Updating Individual Donations is OK... did not notice that each program is updated indivdually by clicking the update button in the corresponding row of the individual program you would like to update. You use to be presented with a single form page where you could update as many as you like at one time, hence my confusuion :oops:

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