ADSL user facilities broken

Queries, errors or glitches regarding Member facilities
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camh
Posts: 74
Joined: Mon Jan 03, 2005 3:07 pm

ADSL user facilities broken

Post by camh » Fri May 28, 2010 2:48 pm

When I log into my ADSL user facilities, there is no sidebar for navigation, and the top banner with the logout button and suggestion box is missing.

If I log into my HSPA user facilities, it is all working.

I would like to change my ADSL plan for next month. Could this be fixed soon?
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mattski
Posts: 76
Joined: Wed Sep 22, 2004 7:15 pm

Re: ADSL user facilities broken

Post by mattski » Fri May 28, 2010 3:01 pm

You are not alone.
Just checked - same here.
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camh
Posts: 74
Joined: Mon Jan 03, 2005 3:07 pm

Re: ADSL user facilities broken

Post by camh » Fri May 28, 2010 3:45 pm

Clearing the browser cache/history as described by Shady in the new user facilities thread did the trick.

Under firefox 3.5, the option is under Tools -> Clear Recent History...
Last edited by camh on Fri May 28, 2010 4:06 pm, edited 1 time in total.
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mattski
Posts: 76
Joined: Wed Sep 22, 2004 7:15 pm

Re: ADSL user facilities broken

Post by mattski » Fri May 28, 2010 3:58 pm

Cheers...
Using Firefox 3.6 it needed cache clear and, for some reason, browser restart on this machine.

All ok now though :)
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Klaas
Posts: 609
Joined: Sat Apr 03, 2004 1:48 pm
Location: Sydney

Re: ADSL user facilities broken

Post by Klaas » Fri May 28, 2010 4:08 pm

refer here http://forum.exetel.com.au/viewtopic.php?f=303&t=36280
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