Page 2 of 3

Re: New Members Facilties Is Up

Posted: Fri May 28, 2010 3:50 pm
by Shady
qazxsw wrote:Login thru the old login page "https://www.exetel.com.au/login/" or Exetel home page will disable the side bar.

But on the member facilities page, click on the "ADSL Member Facilities" side button will open up a new login page.
This is now fixed.

Re: New Members Facilties Is Up

Posted: Fri May 28, 2010 3:51 pm
by camh
Shady, clearing the cache/history worked for me (Iceweasel/Firefox 3.5 Linux)

Re: New Members Facilties Is Up

Posted: Fri May 28, 2010 3:52 pm
by Shady
camh wrote:Shady, clearing the cache/history worked for me (Iceweasel/Firefox 3.5 Linux)
That's good to hear. Thank you.

Re: New Members Facilties Is Up

Posted: Fri May 28, 2010 3:58 pm
by qazxsw
camh wrote:Shady, clearing the cache/history worked for me (Iceweasel/Firefox 3.5 Linux)
It is not fixed by clearing the cache but Shady has just fixed the link. Thanks Shady.

The only catch is the usage meter still showing zero.

Re: New Members Facilties Is Up

Posted: Fri May 28, 2010 4:02 pm
by Shady
qazxsw wrote:
camh wrote:Shady, clearing the cache/history worked for me (Iceweasel/Firefox 3.5 Linux)
It is not fixed by clearing the cache but Shady has just fixed the link. Thanks Shady.

The only catch is the usage meter still showing zero.
It's strange cause my account usage seems to work. I'm still checking that problem now.

Maybe try logging out and then back in again?

Re: New Members Facilties Is Up

Posted: Fri May 28, 2010 4:03 pm
by Dazzled
Shady, the 12 month's usage graph (as well as usage=0) doesn't show in Opera or Epiphany or Firefox. It wants to pop up (!) in Konqueror, with no result.
Lots of little niggles, please validate at http://validator.w3.org/

Re: New Members Facilties Is Up

Posted: Fri May 28, 2010 4:27 pm
by Tazz
"Change my service" seems to have disappeared, I can't find it...
So back to the old Members area, hope it stays online for those of us who prefer it...?

Re: New Members Facilties Is Up

Posted: Fri May 28, 2010 4:31 pm
by mattski
Tazz wrote:"Change my service" seems to have disappeared, I can't find it...
So back to the old Members area, hope it stays online for those of us who prefer it...?
Same here. I was pleased to find though that my current pending plan change is still shown in the Old members area, thus presumably still actually pending.

Otherwise - All looks great :-)

Re: New Members Facilties Is Up

Posted: Fri May 28, 2010 4:38 pm
by Old Flame
I am getting the same in Google Chrome and IE after clearing the cache in both. The following snapshot is IE and I am on an Z unlimited offpeak account:

http://mycoffeelounge.net/pixup/32075-5713.png

Re: New Members Facilties Is Up

Posted: Fri May 28, 2010 4:43 pm
by rainless
Can you still check the ADSL2 Plan Change Status page on the new site? Before was under Manage Services - ADSL > Changed Service Status

Re: New Members Facilties Is Up

Posted: Fri May 28, 2010 4:45 pm
by peterjc
Hi Shady

New site looks good. Cannot see the view/change IP function. Can you please address this.

Thanks.

Re: New Members Facilties Is Up

Posted: Fri May 28, 2010 4:49 pm
by Lawrie
maybe I am just having a Blokey look........

Where is the page for changing VoIP settings like voicemail/passwords etc?

Re: New Members Facilties Is Up

Posted: Fri May 28, 2010 4:50 pm
by mattski
There seems to be an issue with the reporting of HSPA data usage.:

For me, it is correct if I log in to the hspa User Facilities.
The "Old" Members facilities shows just a (random?) number followed by the prior usage search form drop-down boxes.
The new Members facilities reports my usage incorrectly as 0.00

Re: New Members Facilties Is Up

Posted: Fri May 28, 2010 4:58 pm
by LordS
Love the new look.

But I've noticed
'Uncharged Plan Maximum Off Peak Download 86 gbytes'
has returned.....

I'm on 8mbit 30GB peak, unlimited off peak.

Re: New Members Facilties Is Up

Posted: Fri May 28, 2010 5:20 pm
by Lawrie
Maybe you should back out of this change.........

There are going to be alot of customers who are looking at their usage as it is the end of the month and they will be wanting to make sure they dont go over

Not everyone is going to read this forum to find the link to the old site.

It is now the weekend.........

This is always the risk in performing a change at 3.00pm on a Friday afternoon