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Change plan ADSL1, Cost?

Posted: Sun Oct 24, 2010 2:26 pm
by gong_guy
I have been managing my Mum's ADSL1 service and looking in the User Facilities.

What is the difference between these in the plan change area?

Cost Of Plan Change
New Contract $30

Cost Of Plan Change
Existing Contract $0

She is still in contract, does that mean plan changes are free?

I am on ADSL2 and EVERY change would cost me $20 :(

Thanks

Re: Change plan ADSL1, Cost?

Posted: Mon Oct 25, 2010 12:05 pm
by Shazir
gong_guy wrote:I have been managing my Mum's ADSL1 service and looking in the User Facilities.

What is the difference between these in the plan change area?

Cost Of Plan Change
New Contract $30

Cost Of Plan Change
Existing Contract $0

She is still in contract, does that mean plan changes are free?

I am on ADSL2 and EVERY change would cost me $20 :(

Thanks
Please email residentialsales@exetel.com.au for clarifications on these charges.