ADSL 2 /w Phone Monthly Line Rental

Queries, errors or glitches regarding Member facilities
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Kazagha
Posts: 11
Joined: Sun Aug 24, 2008 4:51 pm
Location: SEQ

ADSL 2 /w Phone Monthly Line Rental

Post by Kazagha » Mon Nov 08, 2010 9:09 pm

I have been considering changing my plan to the ADSL 2 plan that includes a phone service. The monthly line rental is $20 under the 'Manage Services > Change Service tab', but when I clicked on 'apply' the choices all have $30 as the line rental; which is correct?

CoreyPlover
Volunteer Site Admin
Posts: 5922
Joined: Sat Nov 04, 2006 2:24 pm
Location: Melbourne, VIC

Re: ADSL 2 /w Phone Monthly Line Rental

Post by CoreyPlover » Tue Nov 09, 2010 12:26 am

I can't believe this glitch is still appearing. I recall similar posts going back a year or so...

From memory, this is a little bit of a non-issue because what matters is the total price of the bundle and the inconsistency you raise is simply because one page is splitting this total into components in an inconsistent manner. The intention (as is used everywhere on forums and everywhere else in pricing information) is that the line rental is $30 and the ADSL component of the bundled is equal to the remainder (see http://www.exetel.com.au/a_plan_pricing_adsl2_new.php under the "ADSL2+ with telephone" tab, it says "line rental $30" and "monthly ADSL2+ change" is the remainder)
I am a volunteer moderator and not an Exetel staff member. As with all forum posts, mine do not constitute any "official" Exetel position. Support tickets may be logged via https://helpdesk.exetel.com.au or residentialsupport@exetel.com.au

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