Useful 'Add On' Bonus Pack - VoIP Meter

Queries, errors or glitches regarding Member facilities
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Ravenous
Posts: 325
Joined: Thu Apr 24, 2008 4:44 pm
Location: Brisbane, Qld

Useful 'Add On' Bonus Pack - VoIP Meter

Post by Ravenous » Fri Nov 19, 2010 4:07 pm

Previously, in the member facilities the VoIP usage meter accounted for included calls/minutes if you opted into a Useful 'Add On' Bonus Pack.

I have a cousin who used to have 'VP4' but changed to 'VP6' this month. This person found very convenient the 'used minutes' that was counted at the top of the VoIP usage meter and did not count charges for included minutes when on VP4. Now changed over to VP6 the 'used minutes' meter is not there anymore and Mobile Charges are counted as if that VP6 was not active.

It would be great if this was looked into.

Many thanks.

Shady
Posts: 436
Joined: Wed May 23, 2007 11:19 am

Re: Useful 'Add On' Bonus Pack - VoIP Meter

Post by Shady » Mon Nov 22, 2010 9:27 am

Ravenous wrote:Previously, in the member facilities the VoIP usage meter accounted for included calls/minutes if you opted into a Useful 'Add On' Bonus Pack.

I have a cousin who used to have 'VP4' but changed to 'VP6' this month. This person found very convenient the 'used minutes' that was counted at the top of the VoIP usage meter and did not count charges for included minutes when on VP4. Now changed over to VP6 the 'used minutes' meter is not there anymore and Mobile Charges are counted as if that VP6 was not active.

It would be great if this was looked into.

Many thanks.
Hi Ravenous,

This is being looked into.

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