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when does the usage metering rollover

Posted: Thu Apr 28, 2011 10:09 am
by Tastech
Hi
Just womdering if the billing cycle now starts on the 28th? of the month, when does the usage meter rollover?
mine says it is the 32/31 days...?

ok i noticed it just corrected itself...does this happen at sometime other than?
Thanks

Re: when does the usage metering rollover

Posted: Thu Apr 28, 2011 11:06 am
by thejeg
Tastech wrote:Hi
Just womdering if the billing cycle now starts on the 28th? of the month, when does the usage meter rollover?
mine says it is the 32/31 days...?

ok i noticed it just corrected itself...does this happen at sometime other than?
Thanks
It should normally indicate the correct days for that respective month and the remaining days.

I will get the developer team to have a look at this.

Re: when does the usage metering rollover

Posted: Thu Apr 28, 2011 3:48 pm
by thejeg
thejeg wrote:
Tastech wrote:Hi
Just womdering if the billing cycle now starts on the 28th? of the month, when does the usage meter rollover?
mine says it is the 32/31 days...?

ok i noticed it just corrected itself...does this happen at sometime other than?
Thanks
It should normally indicate the correct days for that respective month and the remaining days.

I will get the developer team to have a look at this.

This issue is now fixed :)

Re: when does the usage metering rollover

Posted: Thu Apr 28, 2011 6:09 pm
by StrawHat
unfortunately it is not quite fixed yet.
usagemeter.php and usagemeter_xml.php still need to rollover with the new individual billing cycles.
Most (if not all) of the 3rd party apps and scripts use this data so there are a lot of broken meters out there.
Are the webdevs aware of this?

edit: seems there is already a thread for this issue viewtopic.php?f=303&t=37844#p289338
still no resolution though :cry:

edit 2: Thanks Shoner

Re: when does the usage metering rollover

Posted: Thu Apr 28, 2011 10:53 pm
by shoner
StrawHat wrote:unfortunately it is not quite fixed yet.
usagemeter.php and usagemeter_xml.php still need to rollover with the new individual billing cycles.
Most (if not all) of the 3rd party apps and scripts use this data so there are a lot of broken meters out there.
Are the webdevs aware of this?

edit: seems there is already a thread for this issue viewtopic.php?f=303&t=37844#p289338
still no resolution though :cry:
Yes this is still being investigated. I will follow this up with the developer team and update .

Re: when does the usage metering rollover

Posted: Fri Apr 29, 2011 11:53 am
by thejeg
StrawHat wrote:unfortunately it is not quite fixed yet.
What you have highlighted is being looked in to...... and will be fixed by the course of next week.............

Please bear with us until this is completely sorted

Re: when does the usage metering rollover

Posted: Thu May 12, 2011 3:42 pm
by StrawHat
thejeg: I see you followed up on the other xml usage fix.
Are there any updates on the usagemeter.php problem?
Thanks in advance.

Re: when does the usage metering rollover

Posted: Fri May 13, 2011 7:38 am
by thejeg
StrawHat wrote:thejeg: I see you followed up on the other xml usage fix.
Are there any updates on the usagemeter.php problem?
Thanks in advance.
I have requested for an exact ETA.........

I will update this thread with the actual date they provide