Monthly Progress Meter Broken

Queries, errors or glitches regarding Member facilities
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CLoSeR
Posts: 858
Joined: Fri Jun 11, 2004 1:49 pm
Location: West Ryde, NSW
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Monthly Progress Meter Broken

Post by CLoSeR » Thu Jun 07, 2012 9:11 am

Exetel Staff,

The monthly progress meter within the Memeber Facilites under Current Months ADSL Usage is not working.

My usage is reset on the 28th of each month, my peak and off peak usage is recorded correctly however the monthly progress meter says 1/0(0%)

Regards,

CLoSeR
Need to log a fault ticket? Go here: https://helpdesk.exetel.com.au/

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stevecJ
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Joined: Wed Jan 06, 2010 9:48 am

Re: Monthly Progress Meter Broken

Post by stevecJ » Thu Jun 07, 2012 9:34 am

CLoSeR wrote:Exetel Staff,

The monthly progress meter within the Memeber Facilites under Current Months ADSL Usage is not working.

My usage is reset on the 28th of each month, my peak and off peak usage is recorded correctly however the monthly progress meter says 1/0(0%)

Regards,

CLoSeR
Hi,

Could you please PM me your service number so I can look in to this for you :?:
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)

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stevecJ
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Re: Monthly Progress Meter Broken

Post by stevecJ » Thu Jun 07, 2012 11:43 am

Hi,

I've received the PM and I have already escalated this to the developers. We'll update you soon :)
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)

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stevecJ
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Re: Monthly Progress Meter Broken

Post by stevecJ » Fri Jun 08, 2012 12:30 pm

Hi,

This has been fixed. Please check and confirm.
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)

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CLoSeR
Posts: 858
Joined: Fri Jun 11, 2004 1:49 pm
Location: West Ryde, NSW
Contact:

Re: Monthly Progress Meter Broken

Post by CLoSeR » Fri Jun 08, 2012 8:09 pm

Looks much better, THANKS!
Need to log a fault ticket? Go here: https://helpdesk.exetel.com.au/

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stevecJ
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Posts: 1032
Joined: Wed Jan 06, 2010 9:48 am

Re: Monthly Progress Meter Broken

Post by stevecJ » Mon Jun 11, 2012 8:41 am

CLoSeR wrote:Looks much better, THANKS!
No worries :)
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)

=================
Exetel Support Portal
=================

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