Cannot change plan from Members Facilities

Queries, errors or glitches regarding Member facilities
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robm
Posts: 14
Joined: Wed May 20, 2009 5:14 pm
Location: South Australia

Cannot change plan from Members Facilities

Post by robm » Fri Aug 24, 2012 8:29 pm

I finally took a couple of minutes to look at plans again as I've been out of contract for more than six months.

It seems I can save around $17.50 a month, so I clicked on "Change Service" and then the "Apply" button to do so.

The page flicks to a page that says "Your current plan details" and more that I don't get time to read before heading back to the "Change Service" page.

Help!

Can I change plan here?

EromalR
Exetel Staff
Posts: 138
Joined: Thu Jan 07, 2010 12:40 pm
Location: Sri Lanka

Re: Cannot change plan from Members Facilities

Post by EromalR » Fri Aug 24, 2012 10:32 pm

robm wrote:I finally took a couple of minutes to look at plans again as I've been out of contract for more than six months.

It seems I can save around $17.50 a month, so I clicked on "Change Service" and then the "Apply" button to do so.

The page flicks to a page that says "Your current plan details" and more that I don't get time to read before heading back to the "Change Service" page.

Help!

Can I change plan here?
Please email residentialsales@exetel.com.au with the name of the plan you like to change.

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