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OCV200 Plan Change

Posted: Thu Sep 06, 2012 6:43 pm
by ErocK
I am currently on the OCV200 plan that provides me with both ADSL2, landline and VOIP

I want to change plans as this is not cost-efficient anymore with the new plans but I have 2 questions.

1) If I change plans, would I still keep my VOIP service?
2) The member facilities don't have the option to change to the OP4 plan, only the OPF4 plan. I do not need the "free call option" Why is this?

Thanks,
Eric

Re: OCV200 Plan Change

Posted: Thu Sep 06, 2012 8:00 pm
by stevecJ
ErocK wrote:I am currently on the OCV200 plan that provides me with both ADSL2, landline and VOIP

I want to change plans as this is not cost-efficient anymore with the new plans but I have 2 questions.

1) If I change plans, would I still keep my VOIP service?
2) The member facilities don't have the option to change to the OP4 plan, only the OPF4 plan. I do not need the "free call option" Why is this?

Thanks,
Eric
Hi Eric,

Yes, you can still keep the same voip number after changing the plans and I will get one of the sales representatives advise you on the 2nd question.

Re: OCV200 Plan Change

Posted: Thu Sep 06, 2012 8:16 pm
by Venurukshi
ErocK wrote:I am currently on the OCV200 plan that provides me with both ADSL2, landline and VOIP

I want to change plans as this is not cost-efficient anymore with the new plans but I have 2 questions.

1) If I change plans, would I still keep my VOIP service?
2) The member facilities don't have the option to change to the OP4 plan, only the OPF4 plan. I do not need the "free call option" Why is this?

Thanks,
Eric
ErocK wrote: The member facilities don't have the option to change to the OP4 plan, only the OPF4 plan. I do not need the "free call option" Why is this?
Please send an email to residentialsales@exetel.com.au with your service number to assist you better with regards to the plan change.