real time usage

Queries, errors or glitches regarding Member facilities
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fosfet
Posts: 60
Joined: Sat Mar 14, 2009 12:13 pm
Location: Queensland - Public Service Heaven

real time usage

Post by fosfet » Tue Jul 30, 2013 12:23 pm

From the MF;

Last Billable Data Usage Update 27th Jul 2013 4:24 pm
Real Time Data Usage since Last Billable Data Usage Update at 20th Jul 2013 at 4:00 pm

Getting the same rather laggy real time update on 3 accounts.

tim

KavindaS
Forum Admin
Posts: 2512
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: real time usage

Post by KavindaS » Tue Jul 30, 2013 1:10 pm

fosfet wrote:From the MF;

Last Billable Data Usage Update 27th Jul 2013 4:24 pm
Real Time Data Usage since Last Billable Data Usage Update at 20th Jul 2013 at 4:00 pm

Getting the same rather laggy real time update on 3 accounts.

tim
Hi Tim,

Kindly PM me your service number so I will check this and update you.

Dazzled
Volunteer Site Admin
Posts: 6003
Joined: Mon Nov 13, 2006 1:16 pm
Location: Sydney

Re: real time usage

Post by Dazzled » Tue Jul 30, 2013 1:18 pm

The XML meter is current. Mine was updated a few minutes ago.

fosfet
Posts: 60
Joined: Sat Mar 14, 2009 12:13 pm
Location: Queensland - Public Service Heaven

Re: real time usage

Post by fosfet » Tue Jul 30, 2013 4:00 pm

Ahh Dazzled, we joust again!

I just checked my meterage, and it is still constipated. I PM you the account numbers.

tim

KavindaS
Forum Admin
Posts: 2512
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: real time usage

Post by KavindaS » Tue Jul 30, 2013 4:58 pm

fosfet wrote:Ahh Dazzled, we joust again!

I just checked my meterage, and it is still constipated. I PM you the account numbers.

tim
Hi Tim,

Still no PM received. Can you please re send to me so I can direct this to the necessary channels.

Dazzled
Volunteer Site Admin
Posts: 6003
Joined: Mon Nov 13, 2006 1:16 pm
Location: Sydney

Re: real time usage

Post by Dazzled » Tue Jul 30, 2013 5:22 pm

Fosfet, if you have any hiccups with the method I sent, send a PM to Kavinda.

fosfet
Posts: 60
Joined: Sat Mar 14, 2009 12:13 pm
Location: Queensland - Public Service Heaven

Re: real time usage

Post by fosfet » Tue Jul 30, 2013 8:09 pm

Hi Dazzled,

Web page is not gibberish, and the source code looks like a bunch of javascript to me.

Messaging board reports no user registered as Kavinda. Had that problem before on another forum. The user databases work sometimes.

tim

Dazzled
Volunteer Site Admin
Posts: 6003
Joined: Mon Nov 13, 2006 1:16 pm
Location: Sydney

Re: real time usage

Post by Dazzled » Tue Jul 30, 2013 8:26 pm

There's a PM button under KavindaS on the right, above, if you log in.

There's no javascript or html returned by the meter page, so it is probably XML coding and the usage is buried there.

fosfet
Posts: 60
Joined: Sat Mar 14, 2009 12:13 pm
Location: Queensland - Public Service Heaven

Re: real time usage

Post by fosfet » Wed Jul 31, 2013 2:16 pm

Well this is awkward. I won't go into the details of what I have missed here, but now the details Kavinda requested are in my outbox.

tim

KavindaS
Forum Admin
Posts: 2512
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: real time usage

Post by KavindaS » Wed Jul 31, 2013 2:46 pm

fosfet wrote:Well this is awkward. I won't go into the details of what I have missed here, but now the details Kavinda requested are in my outbox.

tim
Thanks PM received. Already escalated to the relevant department and will update you accordingly.

rochana
Exetel Staff
Posts: 14
Joined: Tue Jan 03, 2012 4:25 pm
Location: Sydney

Re: real time usage

Post by rochana » Wed Jul 31, 2013 4:51 pm

Hi,

An e-mail has been sent to the nominated e-mail address regarding the concerns mentioned above.

Thank you.

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