Change Service Details - monthly total payment wrong

Queries, errors or glitches regarding Member facilities
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duncanm
Posts: 28
Joined: Fri Apr 15, 2005 10:11 am

Change Service Details - monthly total payment wrong

Post by duncanm » Tue May 05, 2015 7:27 am

Your 'change service details' page is not functioning correctly when calculating the monthly payment.

for example, if I select the ADSL2 unlimited plan ($32/month + $26 phone line), it presents a "Total monthly cost" of $84/month rather than $58/month on the Order Confirmation Page.

natashaf
Exetel Staff
Posts: 50
Joined: Thu May 02, 2013 12:00 pm
Location: Colombo

Re: Change Service Details - monthly total payment wrong

Post by natashaf » Tue May 05, 2015 3:57 pm

Hi,

Thank you for keeping us informed about the issue. This has been currently escalated and will be fixed as soon as possible.

Regards,

Natasha

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