Unable to login to Account / My Exetel

Queries, errors or glitches regarding Member facilities
Post Reply
mattski
Posts: 76
Joined: Wed Sep 22, 2004 7:15 pm

Unable to login to Account / My Exetel

Post by mattski » Sat Mar 11, 2017 1:03 pm

Hi,

I'm unable to login to my account. I'm using the same username and password that that I've always used; same that I used to login to these forums.

I don't think I'm the only one. See seaeagle's post here: https://forum.exetel.com.au/viewtopic.p ... 27#p320348
... and there's a post on WP too.

Cheers,
Matt

Nathanael S
Exetel Staff
Posts: 131
Joined: Tue Oct 21, 2014 1:15 pm
Location: Sri Lanka

Re: Unable to login to Account / My Exetel

Post by Nathanael S » Sat Mar 11, 2017 7:25 pm

It should be working now.. We have reset the password so please check your email for the logins!

mattski
Posts: 76
Joined: Wed Sep 22, 2004 7:15 pm

Re: Unable to login to Account / My Exetel

Post by mattski » Sat Mar 11, 2017 8:52 pm

Thanks Nathanael.
Matt.

Cookie`
Posts: 3
Joined: Sun Sep 11, 2016 8:51 pm
Location: Hunter Valley

Re: Unable to login to Account / My Exetel

Post by Cookie` » Wed Mar 22, 2017 10:53 pm

Just attempted to log in to the Exetel website and had the same issue. What's going on over there?

User avatar
KavindaS
Forum Admin
Posts: 2126
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: Unable to login to Account / My Exetel

Post by KavindaS » Wed Mar 22, 2017 11:58 pm

Cookie` wrote:Just attempted to log in to the Exetel website and had the same issue. What's going on over there?
Check now. We have reset the password so please check your sms for the logins!

Shane3
Posts: 18
Joined: Sun Sep 06, 2009 11:18 am
Location: Wollongong

Re: Unable to login to Account / My Exetel

Post by Shane3 » Fri Mar 31, 2017 9:41 pm

Hi,

I have this issue too! Have logged a ticket, would appreciate a fix.

Thanks

User avatar
KavindaS
Forum Admin
Posts: 2126
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: Unable to login to Account / My Exetel

Post by KavindaS » Sat Apr 01, 2017 12:00 am

Shane3 wrote:Hi,

I have this issue too! Have logged a ticket, would appreciate a fix.

Thanks
We have checked and replied to you via the ticket 11425114.

Post Reply