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Unable to login to Account / My Exetel

Posted: Sat Mar 11, 2017 1:03 pm
by mattski
Hi,

I'm unable to login to my account. I'm using the same username and password that that I've always used; same that I used to login to these forums.

I don't think I'm the only one. See seaeagle's post here: https://forum.exetel.com.au/viewtopic.p ... 27#p320348
... and there's a post on WP too.

Cheers,
Matt

Re: Unable to login to Account / My Exetel

Posted: Sat Mar 11, 2017 7:25 pm
by Nathanael S
It should be working now.. We have reset the password so please check your email for the logins!

Re: Unable to login to Account / My Exetel

Posted: Sat Mar 11, 2017 8:52 pm
by mattski
Thanks Nathanael.
Matt.

Re: Unable to login to Account / My Exetel

Posted: Wed Mar 22, 2017 10:53 pm
by Cookie`
Just attempted to log in to the Exetel website and had the same issue. What's going on over there?

Re: Unable to login to Account / My Exetel

Posted: Wed Mar 22, 2017 11:58 pm
by KavindaS
Cookie` wrote:Just attempted to log in to the Exetel website and had the same issue. What's going on over there?
Check now. We have reset the password so please check your sms for the logins!

Re: Unable to login to Account / My Exetel

Posted: Fri Mar 31, 2017 9:41 pm
by Shane3
Hi,

I have this issue too! Have logged a ticket, would appreciate a fix.

Thanks

Re: Unable to login to Account / My Exetel

Posted: Sat Apr 01, 2017 12:00 am
by KavindaS
Shane3 wrote:Hi,

I have this issue too! Have logged a ticket, would appreciate a fix.

Thanks
We have checked and replied to you via the ticket 11425114.