Off-Peak Usage Null

Queries, errors or glitches regarding Member facilities
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Posts: 10
Joined: Mon May 14, 2018 11:19 am

Off-Peak Usage Null

Post by jamit » Tue May 15, 2018 3:30 pm

Since NBN services plans doesn't have off-peak usage, why not remove it from My Exetel member factility?

Off-Peak ( Period: null ) 0 GB / Unlimited GB

This will never be used, also why is the upload not counted with download? I notice the usage only show Download GB / Unlimited GB, it should be Download+Upload GB/ Unlimited GB?

Just an thought? Would be nice to see some changes to it.
Exetel nbn™ FTTN 50/20 | Exetel NetComm NF18ACV Modem

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Posts: 2014
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Re: Off-Peak Usage Null

Post by James » Tue May 15, 2018 6:31 pm

Some customers are on legacy plans where this is counted, saves us doing usage meters for different customer types.

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