Trial Version Available In User Facilities

'Fax to Email' and 'Email to Fax' services
William M
Posts: 510
Joined: Wed Mar 21, 2007 1:28 pm

Post by William M » Thu Nov 08, 2007 4:54 pm

Hi Matt,

I can see that you have tested the service. You may receive multiple notifications though this issue has been addressed.

mattski
Posts: 76
Joined: Wed Sep 22, 2004 7:15 pm

Post by mattski » Thu Nov 08, 2007 5:05 pm

Hi Will,

Yes. Just tried again.
I did receive multiple confirmations (6 to each!).

Also, I received 3 confirmations sent to an address which I have registered, but not yet used to send an email2fax at all.

Let me know if you would like more detail.

Cheers,
Matt.

William M
Posts: 510
Joined: Wed Mar 21, 2007 1:28 pm

Post by William M » Thu Nov 08, 2007 5:08 pm

Thats fine.
That issue sending notices to your other registered addresses has been fixed.

You can send emails2fax on you own accord now.

Thanks Will

applesplats
Posts: 56
Joined: Mon Jul 18, 2005 1:06 pm

Post by applesplats » Fri Nov 09, 2007 9:47 am

hey,
i've tried to send a couple of faxes to new zealand. i enetered the addresse number as follows...
0011647XXXXXXXX@fax.exemail.com.au and...
+647XXXXXXX@fax.exemail.com.au
but both returned 'failed' due to number of attachment.

but when i sent it to my home number it seemed to work fine??

applesplats
Posts: 56
Joined: Mon Jul 18, 2005 1:06 pm

Post by applesplats » Fri Nov 09, 2007 9:48 am

sorry, typo.
failed due to addresse number OR attachment

William M
Posts: 510
Joined: Wed Mar 21, 2007 1:28 pm

Post by William M » Fri Nov 09, 2007 9:50 am

The number must only contain the area code and phone number.
Attachments must be in .pdf format.

oldman
Posts: 148
Joined: Mon Jan 01, 2007 6:50 am
Location: Strathpine, QLD

Post by oldman » Fri Nov 09, 2007 12:23 pm

William M wrote:The number must only contain the area code and phone number.
What if the FAX number is a 1300 number?

applesplats
Posts: 56
Joined: Mon Jul 18, 2005 1:06 pm

Post by applesplats » Fri Nov 09, 2007 12:52 pm

ok, area code and number.
so what about an overseas number like mine?
or is this not setup yet for overseas??

ForumAdmin
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Post by ForumAdmin » Fri Nov 09, 2007 2:21 pm

applesplats wrote:ok, area code and number.
so what about an overseas number like mine?
or is this not setup yet for overseas??
It's a facility for Exetel users - which means Australian numbers.

If you mean sending faxes to international numbers then that will be possible but I don't know the timeframe.

applesplats
Posts: 56
Joined: Mon Jul 18, 2005 1:06 pm

Post by applesplats » Fri Nov 09, 2007 4:14 pm

i'm with exetel, based in qld.
so we can only send to australian numbers, not international just yet?

William M
Posts: 510
Joined: Wed Mar 21, 2007 1:28 pm

Post by William M » Fri Nov 09, 2007 5:35 pm

To all wishing to trial Email to Fax.

The option to send using the formats listed below has been opened for testing. Any experiences and opinions from testing over the weekend would be most welcomed.

Also, if no attachment is sent. The body will be converted and sent through as the fax.


Formats:
.doc
.gif
.jpg
.xls
.ppt
.txt
.htm

BarryDalHerbert
Posts: 1
Joined: Sat Nov 10, 2007 12:40 am
Location: Canberra

International numbers?

Post by BarryDalHerbert » Sat Nov 10, 2007 5:30 pm

I tried to send a fax to an international number by putting a + in front of the full international phone number (like you would from a mobile phone), and it failed.

So then I gave it the 0015 prefix that would be required from a land line phone, but that failed too.

The same message went without a glitch to an Aussie number, so I'm guessing that international faxes are not permissible?

Will they be in the future? I don't mind paying of course!

An excellent idea, and execution of that idea Exetel, well done.

BdH
Canberra

User avatar
Gidget
Volunteer Site Admin
Posts: 1813
Joined: Wed Jan 28, 2004 4:33 am
Location: Sydney

Post by Gidget » Sat Nov 10, 2007 5:34 pm

Hi BarryDalHerbert

Re sending international faxes ...

see this post
http://forum.exetel.com.au/viewtopic.ph ... 151#187151
three above yours.

Cheers

Gidget
Log a fault ticket here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal

u9026a
Posts: 47
Joined: Tue Aug 31, 2004 6:29 pm

Post by u9026a » Mon Nov 12, 2007 11:13 am

I just tried to send a local fax to Fax Number: 029264xxxx and I received a "failed" message with the number faxed stated as being 9029264xxxx

Where did the extra 9 come from? And yes, I did check that the number entered was correct.

Steve

William M
Posts: 510
Joined: Wed Mar 21, 2007 1:28 pm

Post by William M » Mon Nov 12, 2007 11:16 am

The '9' is added by the fax server for sending. There is no problem with the 9 in front.

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