Trial Version Available In User Facilities

'Fax to Email' and 'Email to Fax' services
William M
Posts: 510
Joined: Wed Mar 21, 2007 1:28 pm

Post by William M » Mon Nov 12, 2007 12:01 pm

At the moment file conversion has been taken off for further testing.

Standard .pdf files will still send through.

mattski
Posts: 76
Joined: Wed Sep 22, 2004 7:15 pm

Post by mattski » Mon Nov 12, 2007 12:32 pm

William M wrote:...
Also, if no attachment is sent. The body will be converted and sent through as the fax.
I thought I'd try this... It didn't work for me.

I'm sending from Thunderbird. I tried sending the email, without attachments, as html and plain text. No faxes were delivered/received.
For the email sent as html only, I received an "Email2Fax failed..." notification correctly.
For the email sent as plain-text only, I received an "Fax Successful..." notification - Incorrectly.

I then confirmed that I could still send, receive, and receive email notification correctly for a .pdf attachment. This still worked - OK.

Matt.

Edit: Whoops. Didn't read that...
William M wrote:At the moment file conversion has been taken off for further testing.
That probably explains it.
Last edited by mattski on Mon Nov 12, 2007 12:44 pm, edited 1 time in total.

u9026a
Posts: 47
Joined: Tue Aug 31, 2004 6:29 pm

Post by u9026a » Mon Nov 12, 2007 12:37 pm

William M wrote:At the moment file conversion has been taken off for further testing.

Standard .pdf files will still send through.
So we can't send doc files now? Maybe that's why mine failed this morning.

William M
Posts: 510
Joined: Wed Mar 21, 2007 1:28 pm

Post by William M » Mon Nov 12, 2007 12:39 pm

That is incorrect, .all file types other that .pdf were only taken down within the hour.

William M
Posts: 510
Joined: Wed Mar 21, 2007 1:28 pm

Post by William M » Mon Nov 12, 2007 5:00 pm

Testing has concluded.

All previous file types reported on Friday, November 9th can be sent through.

ForumAdmin
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Post by ForumAdmin » Wed Nov 14, 2007 12:40 pm

I've tested the sending of Word and Excel documents as attachments and they work fine to my home fax.

Graham C
Posts: 90
Joined: Mon Apr 12, 2004 8:16 pm

Post by Graham C » Wed Nov 14, 2007 3:28 pm

Is there any reason the fax service would fail to send to our ADSL service number?

I tried sending a test .doc at 1:40PM today and haven't received anything on the fax or in my inbox.

I acknowledge I may have used the incorrect case in the password I set, but then, I haven't received an email advising incorrect details anyway.

William M
Posts: 510
Joined: Wed Mar 21, 2007 1:28 pm

Post by William M » Wed Nov 14, 2007 3:33 pm

I don't have any receipt of an Email to Fax being sent to @fax.exemail.com.au at 1:40PM today.

Can you please confirm (PM) the address that you sent it too and details of the attachment?

darylp
Posts: 20
Joined: Sat Aug 27, 2005 6:21 pm
Location: Sydney, Australia

Post by darylp » Thu Nov 15, 2007 1:16 pm

There are compatability problems with different PDF engines.

PDFCreator, (Sourceforge) produced garbled faxes.
OpenOffice 2.3 pdf worked O.K.
Last edited by darylp on Thu Nov 15, 2007 1:22 pm, edited 1 time in total.

darylp
Posts: 20
Joined: Sat Aug 27, 2005 6:21 pm
Location: Sydney, Australia

Post by darylp » Thu Nov 15, 2007 1:20 pm

Probably mentioned before, in order of priority:

1)
Ability to look for password anywhere in the Subject field.
I'd like to have a useful subject in the email to fax, rather than just my registered email password.

I often search by subject when looking at what I've sent.


2)
Ability to send custom header.


3)
Text email, without attachment, didn't format correctly.

William M
Posts: 510
Joined: Wed Mar 21, 2007 1:28 pm

Post by William M » Thu Nov 15, 2007 1:24 pm

>>1)
>>Ability to look for password anywhere in the Subject field.
>>I'd like to have a useful subject in the email to fax, rather than just my >>registered email password.
>>I often search by subject when looking at what I've sent.
This is not subject to change. The password must be kept with the subject line.


>>2)
>>Ability to send custom header.
This is not possible. I suggest placing your cover page within the document that you attach.

>>3)
>>Text email, without attachment, didn't format correctly.
This will be looked into.

darylp
Posts: 20
Joined: Sat Aug 27, 2005 6:21 pm
Location: Sydney, Australia

Post by darylp » Sat Nov 17, 2007 5:47 pm

William M wrote:>>1)
>>Ability to look for password anywhere in the Subject field.
>>I'd like to have a useful subject in the email to fax, rather than just my >>registered email password.
>>I often search by subject when looking at what I've sent.
This is not subject to change. The password must be kept with the subject line.
Thanks William.
I include my password in the subject line, in addition to a useful subject.
I get an authentication failure.

It would be nice if it would look for the password anywhere in the subject field, (I guess the end would be best).

ForumAdmin
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Post by ForumAdmin » Sat Nov 17, 2007 6:32 pm

darylp wrote:
William M wrote:>>1)
>>Ability to look for password anywhere in the Subject field.
>>I'd like to have a useful subject in the email to fax, rather than just my >>registered email password.
>>I often search by subject when looking at what I've sent.
This is not subject to change. The password must be kept with the subject line.
Thanks William.
I include my password in the subject line, in addition to a useful subject.
I get an authentication failure.

It would be nice if it would look for the password anywhere in the subject field, (I guess the end would be best).
Only include the password.

User avatar
dsc68
Posts: 110
Joined: Tue Jan 03, 2006 5:01 pm
Location: Lower Beechmont, Qld

Post by dsc68 » Sun Nov 18, 2007 11:29 pm

I've been trying to fax a pdf generated from a scanned image with no success. The fax is never received and I never receive a rejection email.

However, if I convert the pdf to a jpeg it works fine.

User avatar
Gidget
Volunteer Site Admin
Posts: 1813
Joined: Wed Jan 28, 2004 4:33 am
Location: Sydney

Post by Gidget » Sun Nov 18, 2007 11:36 pm

Hi dsc68

What program are you using to create the PDF file? From this post (and my own experience) it seems that all PDF creation programs are not made equal.

Cheers

Gidget
Log a fault ticket here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal

Locked