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Posted: Sun Nov 18, 2007 11:49 pm
by dsc68
I'm using xsane under Linux.

When I sent the image as a .jpg attachment I got back:

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Your email to fax has failed due to invalid fax attachment 
Possible solutions: 
- Send file in a different format. .JPEG -> .GIF 
- Send file in a different format. .EMAIL -> .DOC 
Destination: 02924768XX 
Sent at: 18-11-2007_23:28:13
though the User Facilities shows it as sent.

When I sent the same image renamed as a .jpeg attachment I got back the following four messages:

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Your Email 2 Fax has successfully been sent.

To: 02924768XX 
At: 2007-11-18 11:29:01 
Job ID: 346 

Thank you for using Exetel Email 2 Fax.

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Your Email 2 Fax has successfully been sent.

To: 02924768XX 
At: 2007-11-18 11:30:01 
Job ID: 347 

Thank you for using Exetel Email 2 Fax.

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Your Email 2 Fax has successfully been sent.

To: 02924768XX 
At: 2007-11-18 11:31:01 
Job ID: 347 

Thank you for using Exetel Email 2 Fax.

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Your Email 2 Fax has successfully been sent.

To: 02924768XX 
At: 2007-11-18 11:32:01 
Job ID: 347 

Thank you for using Exetel Email 2 Fax.

Posted: Sun Nov 18, 2007 11:56 pm
by Gidget
Hi dsc68

Thanks for the additional info - I'm sure it will help William troubleshoot the issue tomorrow.

Cheers

Gidget

Posted: Mon Nov 19, 2007 9:52 am
by William M
Hi,

Were you able to receive any fax at all?

I have run your email through a separate script and your email structure isn't encoded in any recognizable character set.

Could please send another test fax using Xsane and also another mailing client.

Posted: Mon Nov 19, 2007 10:33 am
by Graham C
darylp wrote:
William M wrote:>>1)
>>Ability to look for password anywhere in the Subject field.
>>I'd like to have a useful subject in the email to fax, rather than just my >>registered email password.
>>I often search by subject when looking at what I've sent.
This is not subject to change. The password must be kept with the subject line.
Thanks William.
I include my password in the subject line, in addition to a useful subject.
I get an authentication failure.

It would be nice if it would look for the password anywhere in the subject field, (I guess the end would be best).
If you use Outlook, you can change the subject of an email after it has been sent. Well it works for me at least (Outlook 2007/MS Exchange).

Continuing problems?

Posted: Tue Nov 20, 2007 1:53 pm
by 0242949482
As a test of your new service I decided to tell it to send a fax to my home line. Not having a fax machine I expected the phone to ring and then to hear typical fax type noises when I picked up.

Unfortunately, my phone never rang, and I got the following email back.
Your email to fax request has failed.
Exetel has attempted to send the fax 3 times and has been denied. Please try again.
Fax Number: 02429494xx
Sent At Approx: 2007-11-20 13:40:01

Possible Reasons for Failure:
- Recipient Fax was engaged/busy
- No answer from destination fax number
- Recipient Fax was unable to obtain sustainable transmission rate
The phone number is correct, and I have a dial-tone, was not engaged, but no call.

Kind regards,
Joe.

Posted: Tue Nov 20, 2007 2:03 pm
by Gidget
Probably related to this post
http://forum.exetel.com.au/viewtopic.php?t=24301

Also, using your phone number as your user name is not wise on a public Forum. If you let me know a new preferred user name I'll change it for you.

Cheers

Gidget

Posted: Tue Nov 20, 2007 2:03 pm
by William M

Posted: Thu Nov 22, 2007 9:12 am
by sh0nky
Why is Fax not available in EXEUNWIRED user facilities?...I had the same problem when SMS started.... Mushroom syndrome?.lol:)

Posted: Thu Nov 22, 2007 9:54 am
by William M
It is only a Trial Version at the moment.

That is why.

Posted: Thu Nov 22, 2007 10:31 am
by sh0nky
Thanks for the quick reply..I look forward to using this service when it becomes available.

Posted: Thu Nov 22, 2007 2:36 pm
by antonio
I use a dual boot PC system with Linux(online)for 90%, and WinXP(off line) for MYOB and fax out.
I have been using Mbox fax-in, for many years after putting up with clumsy mechanical dinosaurs. Mbox is reliable.

I have tried several faxes to my Mbox service without any success.
I have tried PDFmailer attachments generated from windows, and PDFs generated from the equivalent virtual printer in Linux.

Not a cracker from either, so far.

I would dearly like to avoid having to reboot to windows to send faxes, and it is not worth the effort to configure a linux fax system.

Has anyone succeeded to fax to another fax email service?
Does this service wait for a dial tone before transmitting?