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Production Version

Posted: Thu Nov 29, 2007 6:04 pm
by ForumAdmin
We have now installed the production version of the fax via email service and will be billing for faxes from 1st December 2007.

The cost will be 3 cents per fax (for faxes up to ten pages).

Please let us know what you experience in using this new service and any further enhancements you would like.

Posted: Thu Nov 29, 2007 8:42 pm
by xavster
this is a really good idea!

keep up the good work.

Posted: Thu Nov 29, 2007 9:37 pm
by ashley7070
Will international fax be supported?

Posted: Thu Nov 29, 2007 9:42 pm
by danmac
Is this a fax from email service, or can we get a fax to our email (ie people fax to a number, and the fax is converted to a pds and emailed to us)?

Posted: Thu Nov 29, 2007 9:53 pm
by Getsmart
I am hoping I can divert my fax number to exetel so they can sent it to me via email. Same as a Digital Fax Service, this would be great.

Posted: Fri Nov 30, 2007 12:45 am
by duk
danmac wrote:Is this a fax from email service, or can we get a fax to our email (ie people fax to a number, and the fax is converted to a pds and emailed to us)?
Fax to Email. You email the document to be faxed as PDF attachment and the Exetel service will deliver it a fax machine.

What's the cost for sending more than 10 pages...

Posted: Fri Nov 30, 2007 7:00 am
by Clint
my faxes are often around 60 pages

Posted: Fri Nov 30, 2007 7:22 am
by sh0nky
Have Exeunwired users been left out again?...How do we use this service when it is still not in our user facilities??? Same happened when SMS started...

Posted: Fri Nov 30, 2007 7:40 am
by ForumAdmin
ashley7070 wrote:Will international fax be supported?
Yes - as a timed call at the international rates.

Posted: Fri Nov 30, 2007 7:41 am
by ForumAdmin
danmac wrote:Is this a fax from email service, or can we get a fax to our email (ie people fax to a number, and the fax is converted to a pds and emailed to us)?
It's a fax out only service for the foreseeable future.

Posted: Fri Nov 30, 2007 7:42 am
by ForumAdmin
sh0nky wrote:Have Exeunwired users been left out again?...How do we use this service when it is still not in our user facilities??? Same happened when SMS started...
It will be added by COB today.

Re: What's the cost for sending more than 10 pages...

Posted: Fri Nov 30, 2007 7:43 am
by ForumAdmin
Clint wrote:my faxes are often around 60 pages
Faxes longer than 10 pages will be a timed call.

Posted: Fri Nov 30, 2007 9:05 am
by sh0nky
ForumAdmin wrote:
sh0nky wrote:Have Exeunwired users been left out again?...How do we use this service when it is still not in our user facilities??? Same happened when SMS started...
It will be added by COB today.
thankyou :)

Fax status "FAILED"

Posted: Fri Nov 30, 2007 10:14 am
by raywil
I've tried sending a few test faxes, but they all fail. Should I be getting an email back as to why they failed? (Tried .DOC .PDF and message body text) The attempts do appear in the user facilities.

Great Idea, looking forward to getting it to work

Re: Fax status "FAILED"

Posted: Fri Nov 30, 2007 10:55 am
by ForumAdmin
raywil wrote:I've tried sending a few test faxes, but they all fail. Should I be getting an email back as to why they failed? (Tried .DOC .PDF and message body text) The attempts do appear in the user facilities.

Great Idea, looking forward to getting it to work
Please email:

williamm@exetel.com.au

with the details and a contact number.