international fax via e-mail

'Fax to Email' and 'Email to Fax' services
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jun
Posts: 1
Joined: Tue Nov 20, 2007 2:40 pm
Location: NSW

international fax via e-mail

Post by jun » Fri Nov 30, 2007 3:25 pm

Is the international fax via e-mail still not available?
If, yes. How to send? :)

raymond
Exetel Staff
Posts: 345
Joined: Thu Mar 04, 2004 2:46 pm

Re: international fax via e-mail

Post by raymond » Sun Dec 02, 2007 8:31 pm

jun wrote:Is the international fax via e-mail still not available?
If, yes. How to send? :)
Email to 0011+contry code+area code+phone number@fax.exemail.com.au.

For example, if you fax to UK-London number 99999999, you can send to : 0011442099999999@fax.exemail.com.au

mgjv
Posts: 9
Joined: Thu Jul 26, 2007 8:08 am
Location: Sydney

Re: international fax via e-mail

Post by mgjv » Fri Feb 08, 2008 11:00 am

raymond wrote:
jun wrote:Is the international fax via e-mail still not available?
If, yes. How to send? :)
Email to 0011+contry code+area code+phone number@fax.exemail.com.au.
Does anyone know if it is possible to send faxes to a US number that starts with 1-818? And if so, how?

I've tried to find information on dialling these numbers from here, but can't seem to really find anything. I get the feeling it's not possible, but haven't entirely given up hope yet.

Thanks,
Martien

ymo
Posts: 294
Joined: Sat Sep 10, 2005 4:36 pm
Location: Wollongong NSW

Re: international fax via e-mail

Post by ymo » Fri Feb 08, 2008 7:46 pm

mgjv wrote: Does anyone know if it is possible to send faxes to a US number that starts with 1-818? And if so, how?
I cannot see why that would be any different from other USA numbers - 818 is a California geographic code - ( see http://en.wikipedia.org/wiki/Area_code_818 ).

On the other hand 1-800, 822, 833, 844, 855, 866, 877 & 888 are toll free numbers and may not be callable from outside the NANP.

mgjv
Posts: 9
Joined: Thu Jul 26, 2007 8:08 am
Location: Sydney

Post by mgjv » Sat Feb 09, 2008 9:48 am

I thought the 1-818 numbers were one of those special ones. I don't know what sort of local notation the USA uses for 'normal' numbers. Does 1-818 simply mean a number in the Burbank region?

I tried sending a fax there, using 00111818500926@fax.exemail.com.au, but got a message back saying it failed. As there is no indication of why exactly it failed, it's a bit hard to debug from my end.

The number I am supposed to send a fax to, was quoted to me, out of the US, as 1-818-500-0926. Should the above have worked? And if so, is there more information available in some way about why exactly it didn't work?

Thanks,
Martien

mgjv
Posts: 9
Joined: Thu Jul 26, 2007 8:08 am
Location: Sydney

Post by mgjv » Sat Feb 09, 2008 9:55 am

Sorry, I shouldn't have retyped that, but cut and pasted.

I did use the correct number of zeroes in the address. This is the message coming back from the service:

Your email to fax request has failed.
Exetel has attempted to send the fax 3 times and has been denied. Please try again.
Fax Number: 001118185000926

Martien

ymo
Posts: 294
Joined: Sat Sep 10, 2005 4:36 pm
Location: Wollongong NSW

Post by ymo » Sat Feb 09, 2008 11:54 am

mgjv wrote:I don't know what sort of local notation the USA uses for 'normal' numbers.
Define "normal". In the NANP mobile phones can have the same style numbers as wired phones. Once you omit the n11 special service codes, the 8xy (x=y) toll free numbers, 900 premium numbers you are still left with Canadian and a bunch of Caribbean islands in addition to USA numbers.
Does 1-818 simply mean a number in the Burbank region?
It seems to. According to Wikipedia, 818 = Glendale, San Fernando, Burbank and northern Los Angeles suburbs.

http://www.whitepages.com allows you to do a reverse lookup. According to it:

Code: Select all

(818) 500-0926 is Unpublished or Unavailable
(818) 500-0926
Type: Land Line
Provider: Pacific Bell
Location: Glendale, CA

mgjv
Posts: 9
Joined: Thu Jul 26, 2007 8:08 am
Location: Sydney

Post by mgjv » Sat Feb 09, 2008 12:25 pm

ymo wrote:Define "normal".
What I meant was not one of the toll-free or otherwise maybe internationally not accessible numbers.

Thanks for the explanation.

Martien

Robitup
Posts: 16
Joined: Tue Oct 09, 2007 10:04 pm
Location: Sydney

Re: international fax via e-mail

Post by Robitup » Wed Apr 30, 2008 11:26 pm

Hi,

Was a successful resolution to sending an international fax every provided?
I have tried on two occassions to send an email to fax using 0011 at the front of the prefix as advised but have received failed responses on both
I checked to make sure the number was active with a fax connection by ringing it from the phone and successfully connected to the standard fax tone confirming it was a good number

Does anyone else have an explanation as to why the faxe failed and what I can do to resolve.

Cheers
cheers,

Rob N

William M
Posts: 510
Joined: Wed Mar 21, 2007 1:28 pm

Re: international fax via e-mail

Post by William M » Thu May 01, 2008 8:55 am

The exact reason why your faxes failed was due to the remote fax being unable to sustain the minimum level transmission speed (2400 bps). This was experienced on both occasions. If the recipient has an alternative fax device please try sending to that instead of the current device.

Thanks Will.

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