Receiving Incoming Faxes
The ability to receive a fax, and to have that fax "pressed" into a document type (like PDF), and emailed to you.mrsa wrote:Are we talking about "fax to fax" or "email to fax"?
EG - I'm standing at a fax machine, i dial your Fax DID number (that Exetel supplied, and your paying for). The fax machine goes through its process (on my end) and reports fax transmission sucessful.
On your end the Exetel system will convert that fax into a document, and email it to an email address that you have specified within a settings page via an order form or Users Area.
But also having a DID can also mean that you could also use the same service to send faxes via the DID Fax number supplied/rented through Exetel.
I have used an existing Aussie fax-to-email / email-to-fax service for some time now and it is very efficient. I paid $60 for 1yr subscription and that covers faxes up to that cost and an allocated fax number.
Sending a fax within Australia and to about 50 most popular counties costs 15c /page and receiving costs 5c /page. More for other countries.
When you think it saves fax line rent from Telstra and saves the cost of calls, machine purchase, fax paper, repair etc it is good.
Incoming faxes are in pdf format email attachments and this is the area where differences in providers could be important. The one I have provides good clear high contrast images with a full A4 page of text with graphic header being about 55kb pdf. And it is fast.
Outgoing faxes are the body of my emails to faxnumber@faxprovider.net which they send as a fax to the faxnumber machine.
Sending a fax within Australia and to about 50 most popular counties costs 15c /page and receiving costs 5c /page. More for other countries.
When you think it saves fax line rent from Telstra and saves the cost of calls, machine purchase, fax paper, repair etc it is good.
Incoming faxes are in pdf format email attachments and this is the area where differences in providers could be important. The one I have provides good clear high contrast images with a full A4 page of text with graphic header being about 55kb pdf. And it is fast.
Outgoing faxes are the body of my emails to faxnumber@faxprovider.net which they send as a fax to the faxnumber machine.
I am also a little confused by this thread.
The current exetel email to fax service is ideal for me to send faxes.
All that remains is a system to receive faxes as PDF's from businesses that insist on using clunky fax machines.
Ideally to use the DID of my next naked ADSL2+ plan.
No desktop software is required-over a normal email client.
The current exetel email to fax service is ideal for me to send faxes.
All that remains is a system to receive faxes as PDF's from businesses that insist on using clunky fax machines.
Ideally to use the DID of my next naked ADSL2+ plan.
No desktop software is required-over a normal email client.
The thread was raised to gauge interest in a mechanism to receive faxes, exactly as you state, so that, once it is all up and running, you can send faxes from your email client, and can receive faxes sent to a DID, in your email client.antonio wrote:I am also a little confused by this thread.
The current exetel email to fax service is ideal for me to send faxes.
All that remains is a system to receive faxes as PDF's from businesses that insist on using clunky fax machines.
Ideally to use the DID of my next naked ADSL2+ plan.
No desktop software is required-over a normal email client.
It got a little off-topic

yes I currently use oz fax - fax to email. They give you a fax number to give out for faxes & it comes to your email box as a pdf, geat when I am working from home. With exetel's other service I can also sent as fax back to my office fax machine. So if exetel have both incoming & outgoing service I wpuld cancel oz fax. Setup fee for fax number I paid $20.00 & $8.00 month for 30mins of faxes.
Most months I don't send a fax so I am wasting $8.00.
Most months I don't send a fax so I am wasting $8.00.
Do get two DIDs or one if using VoIP + Incoming Fax
In other words, will the VoIP DID autodetect a Fax?
Exetel <=> Exetel faxing should be free.
An Exetel outgoing Fax (sent via email) should really not be charged the 3c if the destination is to a Exetel incoming Fax DID since no real fax needs to be sent or received since it just forwards the email. This will encourage customer loyalty and induce us to get our faxing business friends to join up
.
BTW, I also think that it makes most sense to treat in and out faxing uniformly and hence do both via email as the case above shows. No need for any other Web GUIs or desktop apps. This just adds to complexity and inevitable ongoing support costs that increases the price.

BTW, I also think that it makes most sense to treat in and out faxing uniformly and hence do both via email as the case above shows. No need for any other Web GUIs or desktop apps. This just adds to complexity and inevitable ongoing support costs that increases the price.
Charging 3c or not is not going to make one scrap of difference to my business dealings. I believe anyone who opts to use fax, when they have a choice to send an email deserves to be charged 3c.
For me receiving them is the most important requirement of my business, as my purchase orders come in by fax. I would expect in the long term they will be replaced with scanners that convert directly to PDF to email.
For me receiving them is the most important requirement of my business, as my purchase orders come in by fax. I would expect in the long term they will be replaced with scanners that convert directly to PDF to email.
Re: Do get two DIDs or one if using VoIP + Incoming Fax
In the past I have had DID's which recognize faxes (from Koala and Oztel).tohagan wrote:In other words, will the VoIP DID autodetect a Fax?
So it is possible.
Question is: whether Exetels system can do so?
In guessing, which someone from Exetel may like to confirm, that the Fax DID will terminate at Exetel not at your own premises, so you will not need to worry about autodetecting faxes.
After all, it is described as Receiving Fax via e-mail so Exetel will receive it and convert it to I imagine a PDF and e-mail it to you, all automatically.
After all, it is described as Receiving Fax via e-mail so Exetel will receive it and convert it to I imagine a PDF and e-mail it to you, all automatically.