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Receiving Incoming Faxes

Posted: Fri Dec 07, 2007 10:25 am
by ForumAdmin
We have begun the work required to allow users to have a 'fax number' that they can receive faxes on.

We can't "port" a current fax number to the service but we will be able to provide a DID that can be used to receive faxes - assuming our plans work out.

If you have any other suggestions for improving the fax via email service please let us know in this thread.

Posted: Fri Dec 07, 2007 10:43 am
by hornet48
I have suggested elsewhere that a desktop fax application (similar to exesms) would be useful.

I have used hylafax with oztell's email-to-fax service, maybe it could be configured to work with Exetel's system?

Posted: Fri Dec 07, 2007 10:57 am
by William M
Hi Hornet,

I don't really see the benefit in providing a desktop fax application similar to exeSMS since the premise of email to fax is that it is sent from your email client which, for a lot of business customers is their main source/interface for communication.

Creating a different interface while only really only recreating the functions of a mail client doesn't seem attractive to do so.

But, as always, if there enough support for it through the forums it will be looked into further.

Thanks Will

Posted: Fri Dec 07, 2007 11:31 am
by peter_mcc
Any idea how much it will cost for an incoming fax number?

Posted: Fri Dec 07, 2007 11:38 am
by ForumAdmin
peter_mcc wrote:Any idea how much it will cost for an incoming fax number?
Something like $1.00 a month I would have thought.

Posted: Fri Dec 07, 2007 11:39 am
by ForumAdmin
hornet48 wrote:I have suggested elsewhere that a desktop fax application (similar to exesms) would be useful.

I have used hylafax with oztell's email-to-fax service, maybe it could be configured to work with Exetel's system?
It shouldn't be difficult to do that so we'll add it to the list.

Posted: Fri Dec 07, 2007 1:03 pm
by Spanner_Man
Personally i wouldn't see the benifit of having a desktop gui for this.
Why you may ask?
Well for one not every os thats used on the Exetel ISP subscriber base is a windows os. You have Mac and also *nix.
And lets not mention the differences in Visa and XP (i had my first taste of Vista on a new system i bought - gparted and Ubuntu went straight on it thankyou)

So who will focus on a GUI for three different OS's? Not to mention the amount of helpdesk hours of support (although *nix users don't need much tech support - if any).

Now back on topic ...

It might be easier for the Fax via Email system to recoginse the text within a subject for the outgoing fax number, or for the number within the addressed outgoing email like 0298765432@whatever.com.au, and the fax number is 0298765432 for the outgoing fax.

Just some ideas if they haven't already been touched on yet in previous/other topics.

Posted: Fri Dec 07, 2007 1:26 pm
by CordlezToaster
so to have this function it will cost me $1.00 a month? i like this.

How about you just create a web front end? then its compatable across all platforms

Receiving Fax Via E-mail

Posted: Fri Dec 07, 2007 1:27 pm
by bradatschs
Receiving fax via e-mail would be very helpful. When can we have it ? Currently my fax machine can not make up it's minds what type of calls it receives and needs to be reset every so often. I'm sure a lot of exetel customers have the same problem.

Receiving Fax Via E-mail

Posted: Fri Dec 07, 2007 1:43 pm
by jeromyevans
I'll pay for this. More even.

Could you please allow us to specify which email address the fax is forwarded to rather than limiting it to myaddress@exemail.com.au. I typically use @exemail only for correspondence with exetel (as I pay for email hosting with you guys too)

Any information about the fax that you can include in the email body would be appreciated
eg. from number, from name, timestamp, pages etc

Reusing the address book from your SMS functions would be helpful too.

I have no interest in a deskop version unless you develop it (and the sms version) as a Google Gadget or Yahoo widget.

Posted: Fri Dec 07, 2007 1:47 pm
by William M
The most likely scenario is that when a Fax via Email number is registered, you will be required to enter a forward email address which can be any email address.

Restricting the forward to email address to @exemail.com.au addresses only wouldn't be beneficial.

Posted: Fri Dec 07, 2007 2:01 pm
by antonio
CordlezToaster wrote:so to have this function it will cost me $1.00 a month? i like this.

How about you just create a web front end? then its compatable across all platforms

I would second these ideas. I use Ubuntu Linux and receive my faxes via Mbox Service, so a GUI would be useless to me.

I have looked into receiving faxes via viop (Foip) system, however all the information I find - asterisk etc, suggests that you cannot depend on it?

At $1 per month I would certainly be interested.

Posted: Fri Dec 07, 2007 2:10 pm
by MarcusAureliusMaxima
hornet48 wrote:I have suggested elsewhere that a desktop fax application (similar to exesms) would be useful.

I have used hylafax with oztell's email-to-fax service, maybe it could be configured to work with Exetel's system?
I would have though it would be a better option to provide a printer driver which sends faxes via the exetel system??

That way people who are working from wifi hotspots or in locations without access to a FAX enable multi-function device can still send faxes.

Let me in

Posted: Fri Dec 07, 2007 2:11 pm
by Dr_Snapid
I would drop my Mbox and use exetel if they had this.

I use Ubuntu, and Gmail is my mail client. All I want is my faxes to come to my gmail in a PDF thanks. No GUI. Nothing to install.

Thanks Exetel for keeping such open mindedness, these unique add ons are a key reason I am a staunch exetel supporter.

Posted: Fri Dec 07, 2007 2:12 pm
by Dr_Snapid
MarcusAureliusMaxima wrote:
hornet48 wrote:I have suggested elsewhere that a desktop fax application (similar to exesms) would be useful.

I have used hylafax with oztell's email-to-fax service, maybe it could be configured to work with Exetel's system?
I would have though it would be a better option to provide a printer driver which sends faxes via the exetel system??

That way people who are working from wifi hotspots or in locations without access to a FAX enable multi-function device can still send faxes.
Guys, the topic here is receiving faxes. Not sending them.