Fax -> Email Problems

'Fax to Email' and 'Email to Fax' services
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danielc

Fax -> Email Problems

Post by danielc » Fri Dec 28, 2007 4:26 pm

Hi guys,

Just to let everyone know, we seem to be having some issues with the Mailer on the fax to email machine. If you haven't received fax notifications or your fax -> email emails, this is why.

It seems that emails larger than about 1.5KB are not able to be sent correctly.

I am currently working with networking to find out what is going on, and will post as soon as it's fixed.

- Daniel C

danielc

Post by danielc » Fri Dec 28, 2007 6:01 pm

We have fixed the issue and the emails should be sending / sent now.

stealth
Posts: 36
Joined: Sun Sep 02, 2007 12:34 pm
Location: Brisbane

Post by stealth » Fri Dec 28, 2007 9:56 pm

I've just tried again and the email to fax isn't working.

SysAdmin

Post by SysAdmin » Mon Dec 31, 2007 10:16 am

stealth wrote:I've just tried again and the email to fax isn't working.
Is this still the case? I see no backlog and the logs don't indicate a problem.

Andrew

stealth
Posts: 36
Joined: Sun Sep 02, 2007 12:34 pm
Location: Brisbane

Post by stealth » Wed Jan 02, 2008 10:03 pm

Fax to email is working fine for me now.

Thanks

alfom
Posts: 8
Joined: Wed Dec 19, 2007 3:47 pm
Location: Melbourne

Post by alfom » Tue Jan 08, 2008 8:52 pm

I tried sending a 1598KB fax around 8.40pm today (8/1). It doesn't appear in the "Exetel User Facilities - View Your Email2Fax" screen nor did it bounce back.

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